Strathmore Hotels LtdStrathmore Hotels Ltd

Our Hotels

Contact Us

Hotel Contact Information at a glance

Alexandra Hotel - Tel: 01397 702241 -

Ben Nevis Hotel & Leisure Club - 01397 702331 -

Cairn Hotel - 01423 504005 -

Cumbria Grand Hotel - 01539 532331 -

Nethybridge Hotel - 01479 821203 -

Royal Hotel - 01631 563021 -

Salutation Hotel - 01738 630066 -

Complaints and Comments

It is our aim to deliver 100% customer satisfaction at all times, however we do recognise that sometimes our guests can can feel let down, unsatisfied, or have areas that they would like us to improve on. Alternatively, we also like to hear about your good experiences and any members of staff or area or service you feel deserves mentioning.

We do encourage you to let us know in writing to:

Customer Services
Strathmore Hotels Ltd
116 Strathmore House
East Kilbride
G74 1LF

Or use Contact Form below or email: marking it for the attention of 'Customer Services'

In the first instance, it is company policy that the General Manager of the hotel handles any complaints regarding their property (unless the complaint relates to them or if the customer has already spoken to them).

As all other letters are read and dealt with by a company Director, we ask that you allow up to 28 days for a response (if requested) but we aim to get back to you as soon as possible.

Please note that this mailbox is only monitored Mon-Fri 9am-5pm.

First name:


Last name:


Your email:





Select the type of issue or question that you have:


Nr. of nights

Nr. of adults

Nr. of children

Enter your comments or questions below:


Strathmore Hotels Ltd

116 Strathmore House
G74 1LF East Kilbride 
United Kingdom

General phone: +44 (0)1355 266886
General fax: +44 (0)1355 260782

General email:

116 Strathmore House, G74 1LF +44 (0)1355 266886
VeriSign Secured, McAfee Secure, W3C CSS compliant
GuestCentric - Hotel website & booking technology