Looking for more information? Or to make a reservation?
Get in contact directly with one of our hotels below
Alexandra Hotel, Fort William
- Call 01397 702241
- Email email@example.com
Ben Nevis Hotel and Leisure Club, Fort William
- Call 01397 702331
- Email firstname.lastname@example.org
Ben Wyvis Hotel, Strathpeffer
- Call 01997 423387
- Email email@example.com
Cairn Hotel, Harrogate
- Call 01423 504005
- Email firstname.lastname@example.org
Cumbria Grand Hotel, Lake District
- Call 015395 32331
- Email email@example.com
Nethybridge Hotel, Near Inverness
Royal Hotel, Oban
- Call 01631 563021
- Email firstname.lastname@example.org
Salutation Hotel, Perth
- Call 01738 630066
- Email email@example.com
Strathmore Hotels Ltd.
116 Strathmore House
G74 1LF East Kilbride
General phone: +44 (0)1355 266886
General email: firstname.lastname@example.org
Group reservations: email@example.com
Please note that these mailboxes are only monitored Mon-Fri 9am-5pm. If you have an urgent enquiry for one of our hotels then please ensure you call or email them directly.
Complaints and Comments
It is our aim to deliver 100% customer satisfaction at all times, however we do recognise that sometimes our guests can can feel let down, unsatisfied, or have areas that they would like us to improve on. Alternatively, we also like to hear about your good experiences and any members of staff or area or service you feel deserves mentioning.
We do encourage you to let us know in writing to:
Strathmore Hotels Ltd
116 Strathmore House
Or email: firstname.lastname@example.org marking it for the attention of ‘Customer Services’
Complaints must be made in writing and in the first instance, it is company policy that the General Manager of the hotel handles any complaints regarding their property (unless the complaint relates to them or if the customer has already spoken to them).
As all other letters are read and dealt with by a company Director, we ask that you allow up to 28 days for a response (if requested) but we aim to get back to you as soon as possible.
Please note that this mailbox is only monitored Mon-Fri 9am-5pm.