Stay with comfort and reassurance

We are delighted to welcome you to our hotels during these difficult times.

You may see more signage, screens, and face masks throughout your stay, but please let us assure you that, as always, our friendly staff are there to help and their main commitment will remain – to ensure our guests have a wonderful and relaxing stay.

Alexandra Hotel, Fort William – Opening for leisure guests 26th April

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Ben Nevis Hotel & Leisure Club, Fort William – Opening for leisure guests 26th April

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Ben Wyvis Hotel, Strathpeffer – Opening for leisure guests 26th April

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Cairn Hotel, Harrogate – Opening for leisure guests 17th May

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Cumbria Grand Hotel, Lake District – Opening for leisure guests 217th May

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Nethybridge Hotel, Nr Aviemore – Opening for leisure guests 26th April

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Royal Hotel, Oban – Opening for leisure guests 26th April

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Salutation Hotel, Perth – Opening for leisure guests 26th April

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*subject to Government change

STAY WITH COMFORT AND REASSURANCE

Read all about our protocols here

If you have made a refundable booking with us and are unsure whether or not you wish to travel, then please give us a call and we will be happy to discuss your options within 48 hours of your arrival date. For non-refundable bookings, please see information below.

Non-Refundable/Advanced Purchase Bookings

For non-refundable bookings made before 1st April 2020: If you have wish to cancel or amend an Advanced Purchase or Non-refundable reservation for arrivals before the end of May 2021, you must contact us at least 7 days before your arrival date when we can offer you a gift voucher or a re-book option to a future date if you already have one. If you contact us within 7 days this may not be an option.

For non-refundable bookings made after 1st April 2020: By this date we expect that all customers were aware of the risk of further Coronavirus spread, and as such know the risk they were taking when making any new non-refundable reservations. Therefore all non-refundable reservations made as of 1 April 2020, we will no longer apply Force Majeure conditions for guests seeking to cancel or modify these bookings due to the current Coronavirus. These reservations will be treated like any standard non-refundable booking, according to our policies and procedures.

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Notice

Regretfully due to the current guidelines, we will not be able to accept leisure customers for the next few weeks. If you are a key worker or essential traveller then please call the hotel below:

Alexandra Hotel, Fort William 01397 702241

Ben Nevis Hotel, Fort William 01397 702331

Cairn Hotel, Harrogate 01423 504005

Cumbria Grand Hotel, Lake District 015395 32331

Nethybridge Hotel, Inverness-shire 01479 821203

Royal Hotel, Oban 01631 563021

Salutation Hotel, Perth 01738 630066

You can of course book stays for outwith these dates and our online booking is available or give the hotel a call.