GET IN CONTACT DIRECTLY
Looking for more information? Or to make a reservation?
Alexandra Hotel, Fort William – email firstname.lastname@example.org
Ben Nevis Hotel and Leisure Club, Fort William – email email@example.com
Ben Wyvis Hotel, Strathpeffer – email firstname.lastname@example.org
Cairn Hotel, Harrogate – email email@example.com
Cumbria Grand Hotel, Lake District – email firstname.lastname@example.org
Nethybridge Hotel, Near Inverness – email email@example.com
The Royal Hotel, Oban – email firstname.lastname@example.org
Salutation Hotel, Perth – email email@example.com
Find us on the map
Strathmore Hotels Ltd.
116 Strathmore House
G74 1LF East Kilbride
General phone: +44 (0)1355 266886
General fax: +44 (0)1355 260782
Please note that these mailboxes are only monitored Mon-Fri 9am-5pm. If you have an urgent enquiry for one of our hotels then please ensure you call or email them directly – contact details here.
Complaints and Comments
It is our aim to deliver 100% customer satisfaction at all times, however we do recognise that sometimes our guests can can feel let down, unsatisfied, or have areas that they would like us to improve on. Alternatively, we also like to hear about your good experiences and any members of staff or area or service you feel deserves mentioning.
We do encourage you to let us know in writing to:
Strathmore Hotels Ltd
116 Strathmore House
Or email: firstname.lastname@example.org marking it for the attention of ‘Customer Services’
In the first instance, it is company policy that the General Manager of the hotel handles any complaints regarding their property (unless the complaint relates to them or if the customer has already spoken to them).
As all other letters are read and dealt with by a company Director, we ask that you allow up to 28 days for a response (if requested) but we aim to get back to you as soon as possible.
Please note that this mailbox is only monitored Mon-Fri 9am-5pm.