Looking for more information? Or to make a reservation?


Alexandra Hotel, Fort William – call 01397 702241 – email

Ben Nevis Hotel and Leisure Club, Fort William – call 01397 702331 – email

Ben Wyvis Hotel, Strathpeffer – call 01997 423387 – email 

Cairn Hotel, Harrogate – call 01423 504005 – email 

Cumbria Grand Hotel, Lake District – call 015395 32331 – email 

Nethybridge Hotel, Near Inverness – call 01479 821203 – email 

The Royal Hotel, Oban – call 01631 563021 – email

Salutation Hotel, Perth call 01738 630066 – email

Find us on the map

Strathmore Hotels Ltd.

116 Strathmore House

G74 1LF East Kilbride

United Kingdom

General phone: +44 (0)1355 266886

General fax: +44 (0)1355 260782

General email:

Group Reservations:

Please note that these mailboxes are only monitored Mon-Fri 9am-5pm. If you have an urgent enquiry for one of our hotels then please ensure you call or email them directly – contact details here.

Complaints and Comments

It is our aim to deliver 100% customer satisfaction at all times, however we do recognise that sometimes our guests can can feel let down, unsatisfied, or have areas that they would like us to improve on. Alternatively, we also like to hear about your good experiences and any members of staff or area or service you feel deserves mentioning.

We do encourage you to let us know in writing to:

Customer Services

Strathmore Hotels Ltd

116 Strathmore House

East Kilbride

G74 1LF

Or email: marking it for the attention of ‘Customer Services’

In the first instance, it is company policy that the General Manager of the hotel handles any complaints regarding their property (unless the complaint relates to them or if the customer has already spoken to them).

As all other letters are read and dealt with by a company Director, we ask that you allow up to 28 days for a response (if requested) but we aim to get back to you as soon as possible.

Please note that this mailbox is only monitored Mon-Fri 9am-5pm.