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Join our Family – We’re Hiring!

Here at Strathmore Hotels we are more than just a hotel group we are a family and we love nothing more than watching our staff go from strength to strength.

Year on year we grow as a company with big ambitions in the future we’d like to grow our team even more. We are a privately-owned and family run group of eight unique hotels each with their own individual character and charm across Scotland and England.

Are you looking to start a career in hospitality? Or perhaps you want to consider a different career path and you’d like to start a fresh. We are always on the look out for new talent with the potential for career progression throughout our group. We offer competitive pay and generous benefits and rewards as well as live in accommodation at most of our hotels.

We are currently recruiting at a number of hotels so please send your CV to info@strathmorehotels.com stating the hotel/location and department you would like to be considered for. We look forward to welcoming you on board!


Our Hotels

  • Alexandra Hotel, Fort William
  • Ben Nevis Hotel, Fort William
  • Ben Wyvis, Strathpeffer (near Inverness)
  • Cairn Hotel, Harrogate
  • Cumbria Grand Hotel, Lake District
  • Nethybridge Hotel, Nethy Bridge (near Aviemore & Inverness)
  • Royal Hotel, Oban
  • Salutation Hotel, Perth

Open Vacancies

CHEF DE PARTIE - ALEXANDRA HOTEL, FORT WILLIAM

Alexandra Hotel, Fort William

CHEF DE PARTIE – FULL TIME

A great opportunity has arisen at the Alexandra Hotel, Fort William within our Kitchen team for the position of Chef de Partie The successful candidate must have a passionate approach to food & quality. You must strive to apply your craft skills and continually develop new ones. A key focus will be on strong team work, and ability to deliver excellence under pressure.

As a team member you will take pride in kitchen hygiene. At least one year experience in a similar position is preferred together with recognised industry qualifications.

Position is permanent with the company.

Main Duties and Responsibilities

  • Adhere to prescribed standards and maintain a workload rate that is sufficient to ensure the efficient running of the kitchen operation and the avoidance of interruptions to service.
  • Adhere strictly to Food Hygiene Regulations e.g. temperature records completed correctly, colour-coded chopping boards, raw/cooked food segregation, hand-washing etc.
  • Ensure that food items are delivered in appropriate packaging and all items are checked and temperature at time of delivery is recorded.
  • Ensure that food items are stored correctly and stocks rotated and temperature recorded.
  • Ensure that food items are handled, cooked and served correctly.
  • Assist other chefs in their section on request.
  • Establish and use clear lines of communication within the kitchen operation and with Restaurant Staff.
  • Report all faults or damaged equipment to the Head Chef/Sous Chef in accordance with hotel procedures.
  • Support all members of the team to achieve and maintain operational standards to the highest possible level in respect of service, hygiene and Health & Safety, and ensure that there is minimal wastage.
  • Working hours as required to do your job but normally not less than 40 hours per week
  • Previous experience working within a busy restaurant kitchen or similar environment preferred.
  • Strong Communication skills in English (verbal, listening, writing)
  • Knowledge and understanding of current food hygiene regulations.
  • Standards orientated with an eye for detail.
  • Pro-active, reliable, team player
  • Desire to advance skills
  • Able to work unsupervised.
  • Strong organisational skills
  • Good decision making and problem-solving skills

Previous experience is preferred but not essential as full training will be provided. Working 8 hour shifts, five days out of seven. Free Meals on shift and Live In accommodation available if required

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to alexandramanager@strathmorehotels.com or posted to Hotel General Manager, The Parade, Fort William, PH33 6AZ. If you would like more information please call 01397 702241.

GENERAL ASSISTANT - BAR & RESTAURANT - ALEXANDRA HOTEL, FORT WILLIAM

Alexandra Hotel, Fort William

General Assistant – Bar and Restaurant

We are looking for General Assistant (Food & Beverage) who is reliable and dependable, takes pride in the presentation of their working environments and themselves. Who cares about providing an excellent customer and colleague experience by delivering the detail, always looking to help, support and develop the team, is positive, friendly and efficient and enjoys working as one big team.

What we are looking for:

  • High attention to detail
  • Excellent communication skills
  • A professional approach towards your fellow employees as well as the guests
  • Flexible and a team player
  • Highly motivated individuals who are reliable, independent and organised

Responsibilities include, but are not limited to:

  • Greeting and seating customers
  • Taking orders for food and drink
  • Serving food
  • Serving drinks
  • Cleaning and resetting tables with dishes, glasses, and flatware as needed
  • Cleaning duties such as stocking, sanitising, sweeping floors etc.

Full in-house training and uniform will be given if applicant is successful.

Benefits

  • Meals on duty provided
  • Free access to the leisure facilities at our sister hotel Ben Nevis Hotel & Leisure Club
  • Share of the tips
  • Live in accommodation available

CVs should be sent to alexandramanager@strathmorehotels.com or posted to Hotel General Manager, The Parade, Fort William, PH33 6AZ. If you would like more information please call 01397 702241.

RECEPTIONIST - ALEXANDRA HOTEL, FORT WILLIAM

Alexandra Hotel, Fort William

Receptionist

We are looking for a friendly outgoing person to join our busy reception department. Shift work between 7.30am and 11.00pm including evenings and weekends.

Duties include checking guests in/out, processing payments, taking bookings, dealing with guest queries, daily banking and general office duties.

The candidate would ideally have the following

* Good communication skills

* Excellent IT & Telephone skills

* Be able to work as part of a team and on your own

* Enthusiastic attitude

Experience in a similar role is preferred, however full training will be given.

Job Type: Full-time

Salary: Dependant on Experience

 

CVs should be sent to alexandramanager@strathmorehotels.com or posted to Hotel General Manager, The Parade, Fort William, PH33 6AZ. If you would like more information please call 01397 702241.

KITCHEN PORTER - ALEXANDRA HOTEL, FORT WILLIAM

Alexandra Hotel, Fort William

Kitchen Porter

We are looking to recruit a kitchen porter to join the team.

We offer flexible working hours/conditions to suit right candidate.

This is an all-year-round role, where full training will be provided.

The main responsibilities of this role include cleaning and clearing dishes in the kitchen, operating the dishwasher, keeping the kitchen and food preparation areas clean and tidy, assist in putting away deliveries, keeping kitchen stores tidy and any other tasks that the chef may need assistance with. Experience is not essential, as training will be given.

We offer the following benefits:

  • Discounted or free meals
  • Free, on-site parking
  • Gym membership

CVs should be sent to alexandramanager@strathmorehotels.com or posted to Hotel General Manager, The Parade, Fort William, PH33 6AZ. If you would like more information please call 01397 702241.

DUTY MANAGER - ALEXANDRA HOTEL, FORT WILLIAM

Alexandra Hotel, Fort William

Duty Manager

The Alexandra Hotel is a 93 bedroomed 3-star property situated in the centre of Fort William. The hotel has two restaurants that service both the resident and non-resident market, and the hotel has a very buoyant commercial and leisure base to its business.

We are looking to recruit a full time responsible, hardworking, and flexible individual to join our management team.

The ideal candidate will have a sound knowledge of all hotel operations.

  • Ability to be flexible with working hours.
  • Comply with fire safety and health and safety requirements at all times.
  • Excellent leadership and customer skills
  • Display a pleasant manner and positive attitude at all times.
  • Be a team player.
  • Be able to deal with guest queries and resolve issues effectively.
  • Knowledge of F&B costing and control systems
  • Smart appearance
  • Good attention to detail

Must be able to work 5 days out of 7 including weekends, Bank Holidays, Christmas, and New Year

In return we can offer:

  • A competitive salary depending on experience.
  • 28 days holiday
  • Meals on shift
  • Flexible working hours
  • Free use of leisure club at our sister hotel (Ben Nevis Hotel)
  • Discounted accommodation at out hotel within the Strathmore Group
  • Free on-site parking

Job Type: Permanent

Salary: Dependant on experience

CVs should be sent to alexandramanager@strathmorehotels.com or posted to Hotel General Manager, The Parade, Fort William, PH33 6AZ. If you would like more information please call 01397 702241.

RESTAURANT WAITING STAFF - BEN NEVIS HOTEL, FORT WILLIAM

Ben Nevis Hotel, Fort William

RESTAURANT WAITING STAFF – FULL/PART-TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Ben Nevis Hotel part of the Strathmore Hotels Group. We are looking for enthusiastic and friendly staff to join our waiting team. The role and duties of waiting staff involve:

Main Duties and Responsibilities

  • To ensure the Restaurant and, when required, other areas are prepared for service
  • To provide a high standard of service being proactive and customer focused
  • To clean, reset and prepare for following business.
  • To ensure good communication within your department and others.
  • To maintain excellent customer relations
  • To handle guest queries and complaints or refer to a senior member of staff
  • To greet and seat guests as required.
  • To follow Restaurant standards of procedure for all tasks
  • To follow Fire, Health and Safety and Security Procedures
  • To requisition and control the necessary stock
  • To enforce a high standard of hygiene in accordance with our legal obligations
  • To promote sales
  • To be of smart appearance wearing uniform as instructed
  • To attend shifts as per your rota
  • To ensure all items are charged correctly.
  • To recommend improvements in services
  • To be actively involved in department meetings
  • To ensure customers are given the highest standards of service at all times
  • Other duties as specified by management to ensure smooth running of the hotel

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent tobennevismanager@strathmorehotels.com or post to Hotel General Manager, Ben Nevis Hotel, North Road, Fort William, PH33 6TG. If you would like more information please call 01397 702331.

ROOM ATTENDANTS - BEN NEVIS HOTEL, FORT WILLIAM

Ben Nevis Hotel, Fort William

ROOM ATTENDANTS – FULL/PART-TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Ben Nevis Hotel & Leisure Club part of the Strathmore Hotels Group. We are looking for room attendants who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

  • Thoroughly clean all bedrooms and bathrooms as per check lists ensuring that all necessary sundry items linen and towels are in the room and in good condition.
  • Ensure that all areas are cleaned and maintained to the standards expected.
  • Keep corridors clear of linen, towels, rubbish, room service trays and other articles.
  • Check that all items supplied from the linen room / stores are to the quality demanded and to advise the head housekeeper of any discrepancies.
  • Have a full working knowledge of all equipment and chemicals
  • Be aware of costs and expenditure and to avoid unnecessary wastage
  • Ensure that all bedroom and service equipment is in good working order.
  • Ensure the correct procedure is followed when dealing with lost property.
  • Report any maintenance defects to the Head Housekeeper immediately.
  • Ensure that ‘deep cleaning’ is carried out in all bedrooms as instructed.
  • Observe all Company Rules and Regulations as stated in the staff handbook.
  • Maintain a high standard of personal hygiene and general appearance
  • Observe all Company Fire, Security and Health and Safety Regulations
  • Report any complaints to the Head Housekeeper
  • Maintain excellent guest relations
  • Promote good communication and teamwork within and between departments
  • Participate in any training or career development schemes as recommended.
The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to bennevismanager@strathmorehotels.com

If you would like more information please call 01397 702331

ASSISTANT MANAGER - BEN NEVIS HOTEL, FORT WILLIAM

Ben Nevis Hotel, Fort William

ASSISTANT MANAGER

The Ben Nevis Hotel and Leisure Club are currently recruiting for an Assistant Manager to join our team. Ideally the successful candidate will have experience within a similar role in a busy hotel environment, although training will be provided. The successful candidate will be responsible for but not limited to the following:

* Manage a team of front of house staff to deliver excellent customer service, including training of new recruits and ensuring all training needs are up to date.

* Ensure all health and safety standards are enforced and any issues reported and addressed.

* Responsible for quality assurance of the food and drink products served to our guests

* Addressing guest queries in line with hotel guidelines

* Provide quality, friendly and efficient guest services to our visitors.

* Provide clear and fair leadership for all team members.

* Responsible for ensuring that all staff are adhering to policies and procedures in place

* Assisting staff during service as and when required

* Being responsible for the coordination and planning of events

* Assisting the GM with the day to day operations of the hotel as and when required

Benefits:

  • Discounted or free food
  • Employee discount
  • Gym membership
  • On-site parking

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Tips

CVs should be sent tobennevismanager@strathmorehotels.com If you would like more information please call 01397 702331.

RECEPTIONIST - BEN NEVIS HOTEL, FORT WILLIAM

Ben Nevis Hotel, Fort William

RECEPTIONIST – FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Ben Nevis Hotel part of the Strathmore Hotels Group. We are looking for enthusiastic and friendly staff to join our Front Desk team.

Main Duties and Responsibilities

This position is ideally suited to someone with previous experience in a similar role, or for someone looking at taking the next step into management. The position will include, but not be limited to the following:

Meet and greet customers and visitors as a first point of contact

  • Ensuring that the reception desk is manned at all times
  • Ensuring staff are trained to company standards and training requirements are fulfilled
  • Monitoring of and responding to emails
  • Answering telephones and completing reservations
  • Compiling daily and weekly reports
  • Distributing of daily information to all departments within the hotel
  • Overseeing group reservations if required
  • Compiling staff rotas

The successful candidate should be able to work alone and as part of a team. A mixture of shifts are required for this position, including 06:45-15:00 and 14:45-23:00.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to bennevismanager@strathmorehotels.com or post to Hotel General Manager, Ben Nevis Hotel, North Road, Fort William, PH33 6TG. If you would like more information please call 01397 702331.

DUTY MANAGER - CAIRN HOTEL, HARROGATE

Cairn Hotel, Harrogate

Duty Manager

We are looking to recruit a full time responsible, hardworking, and flexible individual to join our management team.

The ideal candidate will have a sound knowledge of all hotel operations.

  • Ability to be flexible with working hours.
  • Comply with fire safety and health and safety requirements at all times.
  • Excellent leadership and customer skills
  • Display a pleasant manner and positive attitude at all times.
  • Be a team player.
  • Be able to deal with guest queries and resolve issues effectively.
  • Knowledge of F&B costing and control systems
  • Smart appearance
  • Good attention to detail

Must be able to work 5 days out of 7 including weekends, Bank Holidays, Christmas, and New Year

In return we can offer:

  • A competitive salary depending on experience.
  • 28 days holiday
  • Meals on shift
  • Flexible working hours
  • Discounted accommodation at our hotels within the Strathmore Group
  • Free on-site parking

Job Type: Permanent

Salary: Dependant on experience

CVs should be sent to cairnmanager@strathmorehotels.com or posted to Hotel General Manager, Ripon Road, Harrogate, North Yorkshire, HG1 2JD. If you would like more information please call 01423 504005.

MAINTENANCE ASSISTANT - CAIRN HOTEL, HARROGATE

Cairn Hotel, Harrogate

Maintenance Assistant

RESPONSIBLE TO: General Manager, Senior Management and Maintenance Manager

RESPONSIBLE FOR: Assisting with the maintenance of the building and the annex.

MAIN PURPOSE OF THE JOB:
To carry out works required to repair, maintain and improve the building and facilities within the
designated area of The Cairn Hotel in order to ensure that we provide an excellent customer
experience at all times.

DUTIES AND RESPONSIBILITIES
1. Arrive for work punctually, well-groomed and in the correct uniform.
2. Comply with all health and safety, COSHH, fire and company regulations at all times.
3. Attend relevant training.
4. Check the maintenance book at regular intervals; prioritise and complete the work on a daily
basis whenever possible.
5. Test the fire alarm on a weekly basis.
6. Ensure that all efforts is made to repair faults to rooms without delay to avoid any
inconvenience to guests
7. Develop a good working relationship with our outside contractors.
8. Ask the Duty Managers to authorise outside help in an emergency.
9. Inspect the outside of the building once a week.
10. Conduct the fire extinguisher and call points check once a week on the ground floor,
basement and outside buildings
11. Check biomass/boiler on daily basis.
12. Follow instructions how to clean biomass.
13. Do regular checks on legionella and outdoor lights.
14. Conduct a public area light bulb check once a week
15. Be polite and helpful to guests and staff at all times.
16. Any other duties deemed necessary by the maintenance and hotel management.

Salary: Dependant on experience

CVs should be sent to cairnmanager@strathmorehotels.com or posted to Hotel General Manager, Ripon Road, Harrogate, North Yorkshire, HG1 2JD. If you would like more information please call 01423 504005.

WAITING STAFF - CUMBRIA GRAND, GRANGE-OVER-SANDS

Cumbria Grand, Grange-over-sands

WAITING STAFF – PART/FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Cumbria Grand part of the Strathmore Hotels Group. We are looking for waiting staffs who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

  • To ensure the Restaurant and, when required, other areas are prepared for service
  • To provide a high standard of service being proactive and customer focused
  • To clean, reset and prepare for following business.
  • To ensure good communication within your department and others.
  • To maintain excellent customer relations
  • To handle guest queries and complaints or refer to a senior member of staff
  • To greet and seat guests as required.
  • To follow Restaurant standards of procedure for all tasks
  • To follow Fire, Health and Safety and Security Procedures
  • To requisition and control the necessary stock
  • To enforce a high standard of hygiene in accordance with our legal obligations
  • To promote sales
  • To be of smart appearance wearing uniform as instructed
  • To attend shifts as per your rota
  • To ensure all items are charged correctly.
  • To recommend improvements in services
  • To be actively involved in department meetings
  • To ensure customers are given the highest standards of service at all times
  • Other duties as specified by management to ensure smooth running of the hotel
The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to cumbriamanager@strathmorehotels.com or posted to Hotel General Manager, Lindale Road, Grange-over-sands, Cumbria, LA11 6EN. If you would like more information please call 01595 32331.

KITCHEN PORTER - CUMBRIA GRAND, GRANGE-OVER-SANDS

Cumbria Grand, Grange-over-sands

KITCHEN PORTER – PART/FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Cumbria Grand part of the Strathmore Hotels Group. We are looking a kitchen porter who is reliable and dependable, takes pride in the presentation of their working environments and themselves.

Kitchen Porter is responsible for assisting other kitchen staff like Cooks, Chefs, Supervisors or Managers. Their primary duties include cleaning the kitchen, shopping for supplies, equipment and organising food and other items in the stockroom. Cleaning and sterilising countertops, kitchen walls, stoves, ovens, grills and sinks. Cleaning the entire kitchen once it is closed to ensure it is ready for the next day. Maintaining the food storage areas like freezers and refrigerators. Receiving deliveries and organising them in the kitchen. Washing dirty dishes like cutlery, pots, cutting boards and pans or loading dishes into the dishwasher. Removing kitchen waste from waste containers and disposing of them properly. Cleaning and maintaining cooking equipment like cookers, pots and food mixers. Supporting the Chef in basic food preparation like cutting ingredients, peeling and washing food items Providing assistance to Prep Cooks and other kitchen staff, as needed.

The successful candidate should be able to work alone and as part of a team. A mixture of shifts are required for this position, including 06:45-15:00 and 14:45-23:00.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to cumbriamanager@strathmorehotels.com or posted to Hotel General Manager, Lindale Road, Grange-over-sands, Cumbria, LA11 6EN. If you would like more information please call 01595 32331.

COMMIS CHEF - CUMBRIA GRAND, GRANGE-OVER-SANDS

Cumbria Grand, Grange-over-sands

COMMIS CHEF – FULL TIME

  • The ideal candidate will have experience of a busy kitchen.
  • Main duties include the preparation and cooking of breakfasts, bar meals, carvery dinners and wedding and function food.
  • Split and straight shifts including weekends.
  • 40 hour contract working 5 days from 7 per week.
  • Reference required. Live in is available for this position.

CVs should be sent to cumbriamanager@strathmorehotels.com or posted to Hotel General Manager, Lindale Road, Grange-over-sands, Cumbria, LA11 6EN. If you would like more information please call 01595 32331.

FULL TIME RECEPTIONIST - CUMBRIA GRAND, GRANGE-OVER-SANDS

Cumbria Grand, Lake District

Full time receptionist

We are looking for a friendly outgoing person to join our busy reception department.

Office admin experience preferred and a knowledge of hotel booking systems would be a distinct advantage.

Ability to use Word and Excel essential with good typing speed.

Main duties include:

  • Processing telephone and email reservations
  • Checking in and out guests
  • Daily banking procedures
  • Providing guests with information regarding the hotel and the local area

Options are a 4 or 5 day week (40 or 32 hours) including weekends. With a combination of early, mid and late shifts.

Meals will be provided when on duty, along with a uniform, 28 days annual holiday and free car parking. Overnight stay available between late and early shift if required.

Salary and full details will be discussed at interview.

CVs and Cover letter should be sent to cumbriamanager@strathmorehotels.com

SECOND CHEF - CUMBRIA GRAND, GRANGE-OVER-SANDS

Cumbria Grand, Lake District

Second Chef

We are looking for a second chef to assist the Head Chef with the running of our busy kitchen.

You will be an industry professional, qualified with good experience of high volume 3 star hotel/restaurant catering.

Ability to create and deliver menus for carvery operation, bar meals and function food.

Experience of ordering and fluent in food safety and managing junior chefs and kitchen porters.

Live in is available for this role and an immediate start can be offered for the successful candidate.

Salary and full details will be discussed at interview.

CVs and Cover letter should be sent to cumbriamanager@strathmorehotels.com

KITCHEN PORTER - NETHYBRIDGE HOTEL, NETHY BRIDGE

NETHYBRIDGE HOTEL

JOB TITLE: KITCHEN PORTER

DEPARTMENT: KITCHEN

REPORTS TO: HEAD CHEF

MAIN PURPOSE OF THE JOB

The Nethybridge Hotel are looking for a full time member to join our kitchen porter team, you must follow instructions from management and the Head chef and be well presented at all times. You will be responsible for some of the following tasks within your department this list is not exhaustive:

  • Washing crockery and utensils
  • Daily cleaning of kitchen areas
  • Deep cleaning of kitchen equipment
  • Keep stores areas neat and tidy
  • Keep refrigeration and freezers organised as per Head Chef instructions
  • Report any issues to Head Chef
  • Report Health and Safety hazards to Head Chef
  • Communicate effectively with staff
  • Provide support with deliveries
  • All other jobs deemed necessary by head of department or management

Live in can be provided for this position

CVs should be sent to nethybridgemanager@strathmorehotels.com or posted to Hotel General Manager, Nethy Bridge, Inverness-shire, PH25 3DP. If you would like more information please call 01479 821203.

ROOM ATTENDANT - ROYAL HOTEL, OBAN

Royal Hotel, Oban

ROOM ATTENDANT – FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Royal Hotel part of the Strathmore Hotels Group. We are looking for a room attendant who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

  • Thoroughly clean all bedrooms and bathrooms as per check lists ensuring that all necessary sundry items linen and towels are in the room and in good condition.
  • Ensure that all areas are cleaned and maintained to the standards expected.
  • Keep corridors clear of linen, towels, rubbish, room service trays and other articles.
  • Check that all items supplied from the linen room / stores are to the quality demanded and to advise the head housekeeper of any discrepancies.
  • Have a full working knowledge of all equipment and chemicals
  • Be aware of costs and expenditure and to avoid unnecessary wastage
  • Ensure that all bedroom and service equipment is in good working order.
  • Ensure the correct procedure is followed when dealing with lost property.
  • Report any maintenance defects to the Head Housekeeper immediately.
  • Rnsure that ‘deep cleaning’ is carried out in all bedrooms as instructed.
  • Observe all Company Rules and Regulations as stated in the staff handbook.
  • Maintain a high standard of personal hygiene and general appearance
  • Observe all Company Fire, Security and Health and Safety Regulations
  • Report any complaints to the Head Housekeeper
  • Maintain excellent guest relations
  • Promote good communication and teamwork within and between departments
  • Participate in any training or career development schemes as recommended.
The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to royalobanmanager@strathmorehotels.com or posted to Hotel General Manager, Royal Hotel, Argyll Square, Oban, PA34 4BE. If you would like more information please call 01631 563021.

WAITING STAFF - ROYAL HOTEL, OBAN

Royal Hotel, Oban

WAITING STAFF – FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Royal Hotel part of the Strathmore Hotels Group. We are looking for Waiting Staff who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

  • Main Duties and Responsibilities
    • To ensure the Restaurant and, when required, other areas are prepared for service
    • To provide a high standard of service being proactive and customer focused
    • To clean, reset and prepare for following business.
    • To ensure good communication within your department and others.
    • To maintain excellent customer relations
    • To handle guest queries and complaints or refer to a senior member of staff
    • To greet and seat guests as required.
    • To follow Restaurant standards of procedure for all tasks
    • To follow Fire, Health and Safety and Security Procedures
    • To requisition and control the necessary stock
    • To enforce a high standard of hygiene in accordance with our legal obligations
    • To promote sales
    • To be of smart appearance wearing uniform as instructed
    • To attend shifts as per your rota
    • To ensure all items are charged correctly.
    • To recommend improvements in services
    • To be actively involved in department meetings
    • To ensure customers are given the highest standards of service at all times
    • Other duties as specified by management to ensure smooth running of the hotel

    The ideal candidate will ideally have the following attributes; High attention to detail – Excellent communication skills – A professional approach towards your fellow employees as well as the guess – Flexible and a team player – Highly motivated individuals who are reliable, independent and organised

The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to royalobanmanager@strathmorehotels.com or posted to Hotel General Manager, Royal Hotel, Argyll Square, Oban, PA34 4BE. If you would like more information please call 01631 563021.

BAR STAFF - ROYAL HOTEL, OBAN

Royal Hotel, Oban

BAR STAFF – FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Royal Hotel part of the Strathmore Hotels Group. We are looking for Bar Staff who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

  • The service of drinks throughout the Hotel in line with company standards and legal requirements.
  • Ensure the bars and, when required, other areas are prepared for service.
  • Provide a high standard of bar and food service to company requirements.
  • Deliver first class service by being proactive and customer focused.
  • Handle any guest complaints or queries professionally and promptly seeking advice from a manager if required.
  • Ensure a high standard of cleanliness and hygiene within department.
  • Promote products and up sell.
  • Record all breakages and spillages in line with company procedure.
  • Control and rotate stock as instructed.
  • Ensure good communication with the team, management and other departments.
  • Enforce Company Credit Policy and to ensure that all bills are charged correctly.
  • Recommend improvement in services to management.
  • Communicate and discuss effectively at department meetings.
  • Keep all relevant records and paperwork up to date.
  • Ensure and enforce all hotel fire and safety standards and ensure compliance.
  • Ensure a team spirit within your department.
  • Attend training courses as required.
  • Comply with all legal restrictions concerning the sale of alcohol.
  • Other duties as specified by management to ensure the smooth running of the hotel.
The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to royalobanmanager@strathmorehotels.com or posted to Hotel General Manager, Royal Hotel, Argyll Square, Oban, PA34 4BE. If you would like more information please call 01631 563021.

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