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Join our Family – We’re Hiring!

Here at Strathmore Hotels we are more than just a hotel group we are a family and we love nothing more than watching our staff go from strength to strength.

Year on year we grow as a company with big ambitions in the future we’d like to grow our team even more. We are a privately-owned and family run group of eight unique hotels each with their own individual character and charm across Scotland and England.

Are you looking to start a career in hospitality? Or perhaps you want to consider a different career path and you’d like to start a fresh. We are always on the look out for new talent with the potential for career progression throughout our group. We offer competitive pay and generous benefits and rewards as well as live in accommodation at most of our hotels.

We are currently recruiting at a number of hotels so please send your CV to info@strathmorehotels.com stating the hotel/location and department you would like to be considered for. We look forward to welcoming you on board!


Open Vacancies

RECEPTIONIST - ALEXANDRA HOTEL, FORT WILLIAM

Alexandra Hotel, Fort William

Receptionist

We are looking for a friendly outgoing person to join our busy reception department. Shift work between 7.30am and 11.00pm including evenings and weekends.

Duties include checking guests in/out, processing payments, taking bookings, dealing with guest queries, daily banking and general office duties.

The candidate would ideally have the following

* Good communication skills

* Excellent IT & Telephone skills

* Be able to work as part of a team and on your own

* Enthusiastic attitude

Experience in a similar role is preferred, however full training will be given.

Job Type: Full-time

Salary: Dependant on Experience

 

CVs should be sent to alexandramanager@strathmorehotels.com or posted to Hotel General Manager, The Parade, Fort William, PH33 6AZ. If you would like more information please call 01397 702241.

DUTY MANAGER - ALEXANDRA HOTEL, FORT WILLIAM

Alexandra Hotel, Fort William

Duty Manager

The Alexandra Hotel is a 93 bedroomed 3-star property situated in the centre of Fort William. The hotel has two restaurants that service both the resident and non-resident market, and the hotel has a very buoyant commercial and leisure base to its business.

We are looking to recruit a full time responsible, hardworking, and flexible individual to join our management team.

The ideal candidate will have experience within a similar role and a sound knowledge of all hotel operations.

    • Ability to be flexible with working hours.
    • Manage a team of front of house staff to deliver excellent customer service, including training of new recruits and ensuring all training needs are up to date.
    • Comply with fire safety and health and safety requirements at all times and ensure all staff are adhering to policies and procedures.
    • Excellent leadership and customer skills
    • Display a pleasant manner and positive attitude at all times.
    • Be a team player and assist the GM with the day-to-day operations of the hotel as and when required.
    • Responsible for the coordination and planning of events.
    • Be able to deal with guest queries and resolve issues effectively.
    • Knowledge of F&B costing and control systems
    • Responsible for quality assurance of the food and drink products served to our guests
    • Smart appearance
    • Good attention to detail

Must be able to work 5 days out of 7 including weekends, Bank Holidays, Christmas, and New Year

In return we can offer:

  • A competitive salary depending on experience.
  • 28 days holiday
  • Meals on shift
  • Flexible working hours
  • Free use of leisure club at our sister hotel (Ben Nevis Hotel)
  • Discounted accommodation at other hotels within the Strathmore Group
  • Free on-site parking

Job Type: Permanent

Salary: Dependant on experience

CVs should be sent to alexandramanager@strathmorehotels.com or posted to Hotel General Manager, The Parade, Fort William, PH33 6AZ. If you would like more information please call 01397 702241.

WAITING STAFF - ALEXANDRA HOTEL, FORT WILLIAM

Alexandra Hotel, Fort William

Waiting Staff

We are looking for Waiting Staff who are reliable and dependable, takes pride in the presentation of their working environments and themselves. Who care about providing an excellent customer and colleague experience by delivering the detail, always looking to help, support and develop the team, is positive, friendly and efficient and enjoys working as one big team.

What we are looking for:

  • High attention to detail
  • Excellent communication skills
  • A professional approach towards your fellow employees as well as the guests
  • Flexible and a team player
  • Highly motivated individuals who are reliable, independent and organised

Responsibilities include, but are not limited to:

  • Greeting and seating customers
  • Taking orders for food and drink
  • Serving food
  • Serving drinks
  • Cleaning and resetting tables with dishes, glasses, and flatware as needed
  • Cleaning duties such as stocking, sanitising, sweeping floors etc.

Full in-house training and uniform will be given if applicant is successful.

Benefits

  • Meals on duty provided
  • Free access to the leisure facilities at our sister hotel Ben Nevis Hotel & Leisure Club
  • Share of the tips
  • Live in accommodation available

CVs should be sent to alexandramanager@strathmorehotels.com. If you would like more information please call 01397 702241.

RESTAURANT WAITING STAFF - BEN NEVIS HOTEL, FORT WILLIAM

Ben Nevis Hotel, Fort William

RESTAURANT WAITING STAFF – FULL/PART-TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Ben Nevis Hotel part of the Strathmore Hotels Group. We are looking for enthusiastic and friendly staff to join our waiting team. The role and duties of waiting staff involve:

Main Duties and Responsibilities

  • To ensure the Restaurant and, when required, other areas are prepared for service
  • To provide a high standard of service being proactive and customer focused
  • To clean, reset and prepare for following business.
  • To ensure good communication within your department and others.
  • To maintain excellent customer relations
  • To handle guest queries and complaints or refer to a senior member of staff
  • To greet and seat guests as required.
  • To follow Restaurant standards of procedure for all tasks
  • To follow Fire, Health and Safety and Security Procedures
  • To requisition and control the necessary stock
  • To enforce a high standard of hygiene in accordance with our legal obligations
  • To promote sales
  • To be of smart appearance wearing uniform as instructed
  • To attend shifts as per your rota
  • To ensure all items are charged correctly.
  • To recommend improvements in services
  • To be actively involved in department meetings
  • To ensure customers are given the highest standards of service at all times
  • Other duties as specified by management to ensure smooth running of the hotel

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent tobennevismanager@strathmorehotels.com or post to Hotel General Manager, Ben Nevis Hotel, North Road, Fort William, PH33 6TG. If you would like more information please call 01397 702331.

ROOM ATTENDANTS - BEN NEVIS HOTEL, FORT WILLIAM

Ben Nevis Hotel, Fort William

ROOM ATTENDANTS – FULL/PART-TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Ben Nevis Hotel & Leisure Club part of the Strathmore Hotels Group. We are looking for room attendants who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

  • Thoroughly clean all bedrooms and bathrooms as per check lists ensuring that all necessary sundry items linen and towels are in the room and in good condition.
  • Ensure that all areas are cleaned and maintained to the standards expected.
  • Keep corridors clear of linen, towels, rubbish, room service trays and other articles.
  • Check that all items supplied from the linen room / stores are to the quality demanded and to advise the head housekeeper of any discrepancies.
  • Have a full working knowledge of all equipment and chemicals
  • Be aware of costs and expenditure and to avoid unnecessary wastage
  • Ensure that all bedroom and service equipment is in good working order.
  • Ensure the correct procedure is followed when dealing with lost property.
  • Report any maintenance defects to the Head Housekeeper immediately.
  • Ensure that ‘deep cleaning’ is carried out in all bedrooms as instructed.
  • Observe all Company Rules and Regulations as stated in the staff handbook.
  • Maintain a high standard of personal hygiene and general appearance
  • Observe all Company Fire, Security and Health and Safety Regulations
  • Report any complaints to the Head Housekeeper
  • Maintain excellent guest relations
  • Promote good communication and teamwork within and between departments
  • Participate in any training or career development schemes as recommended.
The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to bennevismanager@strathmorehotels.com

If you would like more information please call 01397 702331

ASSISTANT MANAGER - BEN NEVIS HOTEL, FORT WILLIAM

Ben Nevis Hotel, Fort William

ASSISTANT MANAGER

The Ben Nevis Hotel and Leisure Club are currently recruiting for an Assistant Manager to join our team. Ideally the successful candidate will have experience within a similar role in a busy hotel environment, although training will be provided. The successful candidate will be responsible for but not limited to the following:

* Manage a team of front of house staff to deliver excellent customer service, including training of new recruits and ensuring all training needs are up to date.

* Ensure all health and safety standards are enforced and any issues reported and addressed.

* Responsible for quality assurance of the food and drink products served to our guests

* Addressing guest queries in line with hotel guidelines

* Provide quality, friendly and efficient guest services to our visitors.

* Provide clear and fair leadership for all team members.

* Responsible for ensuring that all staff are adhering to policies and procedures in place

* Assisting staff during service as and when required

* Being responsible for the coordination and planning of events

* Assisting the GM with the day to day operations of the hotel as and when required

Benefits:

  • Discounted or free food
  • Employee discount
  • Gym membership
  • On-site parking

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Tips

CVs should be sent tobennevismanager@strathmorehotels.com If you would like more information please call 01397 702331.

RECEPTIONIST - BEN NEVIS HOTEL, FORT WILLIAM

Ben Nevis Hotel, Fort William

RECEPTIONIST – FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Ben Nevis Hotel part of the Strathmore Hotels Group. We are looking for enthusiastic and friendly staff to join our Front Desk team.

Main Duties and Responsibilities

This position is ideally suited to someone with previous experience in a similar role, or for someone looking at taking the next step into management. The position will include, but not be limited to the following:

Meet and greet customers and visitors as a first point of contact

  • Ensuring that the reception desk is manned at all times
  • Ensuring staff are trained to company standards and training requirements are fulfilled
  • Monitoring of and responding to emails
  • Answering telephones and completing reservations
  • Compiling daily and weekly reports
  • Distributing of daily information to all departments within the hotel
  • Overseeing group reservations if required
  • Compiling staff rotas

The successful candidate should be able to work alone and as part of a team. A mixture of shifts are required for this position, including 06:45-15:00 and 14:45-23:00.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to bennevismanager@strathmorehotels.com or post to Hotel General Manager, Ben Nevis Hotel, North Road, Fort William, PH33 6TG. If you would like more information please call 01397 702331.

MAINTENANCE TECHNICIAN - BEN NEVIS HOTEL, FORT WILLIAM

Join our team as a Maintenance Technician and contribute towards smooth operation of our facilities. As a key member of our team, you will be responsible for ensuring that our buildings are well-maintained and provide a safe environment for our staff and guests.

As a Maintenance Technician, you will also have the chance to interact with guests on a regular basis, providing excellent customer service and addressing any maintenance concerns they may have.

Duties:

– Perform routine maintenance tasks such as repairing plumbing systems, electrical wiring,

– Conduct inspections to identify and resolve issues,

– Assisting with fire safety checks and records.

– Undertake routine, maintenance and decoration of guest rooms and public areas.

– Respond to maintenance requests from guests or management in a timely manner

– Keep accurate records of maintenance work performed

– Coordinate with contractors and vendors for specialized repairs or installations

– Ensure compliance with safety regulations and maintain a safe work environment

Requirements:

– Proficient in English, both written and verbal

– Proven experience in maintenance work, preferably in a commercial or residential setting

– Knowledge of plumbing, electrical, and general repair techniques

– Ability to troubleshoot and problem-solve effectively

– High attention to detail and ability to prioritize tasks

To excel in this role, you should have strong technical knowledge in areas such as plumbing, electrical systems, and general repair techniques. You should also possess excellent problem-solving skills and be able to prioritize tasks effectively.

We offer competitive compensation and benefits packages for our employees. If you are looking for a challenging yet rewarding career in maintenance, apply now.

Please note: This job description is intended to provide an overview of the responsibilities and requirements of the position. It is not all-inclusive and other duties may be assigned as needed.

CVs should be sent to bennevismanager@strathmorehotels.com or post to Hotel General Manager, Ben Nevis Hotel, North Road, Fort William, PH33 6TG. If you would like more information please call 01397 702331.

NIGHT MANAGER - CAIRN HOTEL, HARROGATE - PART TIME

CAIRN HOTEL, HARROGATE

NIGHT MANAGER 

RESPONSIBLE TO:               General Manager and Senior Managers

RESPONSIBLE FOR:            Night porters and the safety of the hotel and guests

JOB PURPOSE:                     To be responsible for the safety and smooth running of the hotel throughout the night and for the safety and security of the guests.

 

DUTIES AND RESPONSIBILITIES

Service / Product Standards

  1. To manage your department to the agreed hotel standard in line with Hotel and guest expectations and reflect the requirements made of your department in the Hotel Sales and Operations plans.
  2. To greet and check guests in and out of the hotel in a professional manner.
  3. To answer the switchboard without undue delay and deal with all calls efficiently.
  4. To deal with any customer complaints or queries to the best of your ability, reporting any such matters to the Duty Manager, passing on without delay anything beyond your capabilities.

Finance

  1. To ensure all payment types, postings and the hotel safe and float balance at the end of your shift, reporting any balances you have tried and cannot rectify yourself to the duty manager, ensuring that you find out why ASAP to ensure this does not happen often.
  2. To ensure room payments are received on arrival and any queries are dealt with promptly.
  3. To complete the daily business done summary when required.
  4. To authorise payment of any commissions.
  5. To carry out and complete the night audit.
  6. To take responsibility for the daily banking.
  7. To take responsibility for the bar till & reception float reconciliation each night.

Communication

  1. To develop and maintain excellent communication with all staff through handovers, department night staff meetings and individual coffee chats for your team.
  2. To attend all inter department meetings as require.
  3. Report all maintenance issues to the maintenance team.
  4. Pass on all messages promptly and accurately to the appropriate people.
  5. To ensure that at all times, all external communication is conducted in a professional and business like manner and upholds the reputation of the Cairn Hotel.
  6. To develop and maintain excellent communication & relationships with senior managers.

Health and Safety

  1. To comply with all health and safety, COSHH, fire and company regulations at all times.
  1. To fully understand the fire alarm system and procedures, taking appropriate action in the event of any type of emergency.
  2. To ensure that regular security/safety checks have been conducted, report any damage or unusual occurrences and take appropriate action when required, without putting your safety, or that of the night porter at risk.

Other Responsibilities

  1. To arrive for work punctually, well groomed and in appropriate clean uniform.
  2. To complete any room moves that might be necessary and inform the housekeeping department or record it on the appropriate paperwork
  3. Complete the shift sheet to a high standard.
  4. To keep reception, lounge & toilets clean and tidy, ensuring your night porter is carrying out his duties nightly correctly.
  5. To complete any filing and update profiles of any checked in guests, ensuring that payment details and personal details, e.g. addresses, are entered into the system. Also that any wake up calls and newspapers requests are recorded accurately.
  6. Complete any relevant reports that need doing on a daily basis.
  7. Any other duties deemed necessary by the management team.
  8. To ensure staffing for the kitchen breakfast shift and restaurant shift have arrived on time and act on any problems as they arise.
  9. To assist reception and reservations to input bookings, deal with confirmations and monitor stationery levels for night work.

CVs should be sent to cairnmanager@strathmorehotels.comor posted to Hotel General Manager, Ripon Road, Harrogate, North Yorkshire, HG1 2JD. If you would like more information please call 01423 504005.

BAR ATTENDANTS - CAIRN HOTEL, HARROGATE

CAIRN HOTEL, HARROGATE

JOB DESCRIPTION

BAR PERSON

RESPONSIBLE TO:    Bar Manager & Senior managers

LIAISE WITH:            Bar and Restaurant Management and Duty Managers

JOB PURPOSE:                 To be responsible for the smooth running of the bar and functions during your shift, to serve in the restaurant and lounge.

DUTIES AND RESPONSIBILITIES

Service / Product Standards

  1. To work to the agreed hotel standard in line with hotel and guest expectations and reflect the requirements made by your department through the duties you perform.
  2. Clear tables and serve food and drinks in the lounge, drinks and wine in the restaurant, drinks and wine in functions.
  3. To use the glass washer and polish glasses when required
  4. Ensure that the presentation of bar products and lounge food consistently meet the required standard of service.
  5. Ensure that all requirements of the bar and cellar operation are met in a timely manner, including the unloading and storage of bar stock.
  6. Liaise closely with all bar and waiting staff and management, particularly during service.
  7. Develop and maintain excellent customer care skills.
  8. Deal with and rectify any minor customer complaints professionally and report all other customer complaints to the Duty Manager in a timely manner.
  9. Pass on all customer comments to the Bar or Duty Manager.
  10. To remain vigilant of possible security risks such as theft, stock being left unattended or intruders within the premises

Business Issues

  1. Seek out sales opportunities and optimise sales in the lounge and bar areas, proactively selling our menus.
  2. Develop and maintain excellent customer care skills, encouraging both return and new business.
  3. Ensure correct drinks measures and lounge food portion control is maintained and seek the Duty/Bar Manager’s advice re. Charges for all non-menu requests or extra portions.
  4. Keep wastage to a minimum, completing the wastage book appropriately.
  5. Operate the cash till accurately and cash up at the end of each shift, explaining any discrepancies, which may arise.

Communication

  1. To develop and maintain excellent communication with the staff you work with through pre service briefings, department meetings and individual coffee chats.
  2. To meet with the Bar Management daily to discuss the business of that day and forthcoming events.
  3. To ensure that at all times, all external communication is conducted in a professional and business like manner and upholds the reputation of the Cairn Hotel.

Health and Safety

  1. To comply with all health and safety, COSHH, fire, food safety and company regulations at all times.
  2. To adhere to all our “Cook Safe” rules and procedures in order to provide a safe and hygienic  service of all food and beverage items.
  3. To keep the bar, glass wash area, storerooms and cellar in your care, clean and  tidy

Other Responsibilities

  1. To arrive for work punctually, well-groomed and in clean appropriate uniform.
  2. To conduct yourself in a responsible and professional manner.
  3. To respond positively to all training and development.
  4. To treat all company property with respect.
  5. Any other duties deemed necessary by the management team.

CVs should be sent to cairnmanager@strathmorehotels.comor posted to Hotel General Manager, Ripon Road, Harrogate, North Yorkshire, HG1 2JD. If you would like more information please call 01423 504005.

MAINTENANCE ASSISTANT - CAIRN HOTEL, HARROGATE

Cairn Hotel, Harrogate

Maintenance Assistant

RESPONSIBLE TO: General Manager, Senior Management and Maintenance Manager

RESPONSIBLE FOR: Assisting with the maintenance of the building and the annex.

MAIN PURPOSE OF THE JOB:
To carry out works required to repair, maintain and improve the building and facilities within the
designated area of The Cairn Hotel in order to ensure that we provide an excellent customer
experience at all times.

DUTIES AND RESPONSIBILITIES
1. Arrive for work punctually, well-groomed and in the correct uniform.
2. Comply with all health and safety, COSHH, fire and company regulations at all times.
3. Attend relevant training.
4. Check the maintenance book at regular intervals; prioritise and complete the work on a daily
basis whenever possible.
5. Test the fire alarm on a weekly basis.
6. Ensure that all efforts is made to repair faults to rooms without delay to avoid any
inconvenience to guests
7. Develop a good working relationship with our outside contractors.
8. Ask the Duty Managers to authorise outside help in an emergency.
9. Inspect the outside of the building once a week.
10. Conduct the fire extinguisher and call points check once a week on the ground floor,
basement and outside buildings
11. Check biomass/boiler on daily basis.
12. Follow instructions how to clean biomass.
13. Do regular checks on legionella and outdoor lights.
14. Conduct a public area light bulb check once a week
15. Be polite and helpful to guests and staff at all times.
16. Any other duties deemed necessary by the maintenance and hotel management.

Salary: Dependant on experience

CVs should be sent to cairnmanager@strathmorehotels.com or posted to Hotel General Manager, Ripon Road, Harrogate, North Yorkshire, HG1 2JD. If you would like more information please call 01423 504005.

JUNIOR ASSISTANT/DUTY MANAGER - CAIRN HOTEL, HARROGATE

Cairn Hotel, Harrogate

JUNIOR ASSISTANT/DUTY MANAGER

RESPONSIBLE TO: General Manager, Operations Manager, Assistant Manager & HR Manager RESPONSIBLE FOR: All staff and Guests

LIAISE WITH: All HOD’s and managers

JOB PURPOSE:

  • To assist in the general operation of the hotel
  • To cover Duty Manager shifts
  • To be responsible for some Health & Safety in the hotel

DUTIES AND RESPONSIBILITIES

Service / Product Standards

  1. To manage the Hotel and guest expectations and reflect the requirements made of Hotel Sales and Operations plans
  2. To deal with and rectify any customer complaints in a professional manner and report all customer comments to the Operations Manager/GM.

Cost Control

Wage Cost Control

  1. Ensure all department controls are in place and departments are not overstaffed when you are duty manager
  2. To ensure all staffing levels meet company customer / staff ratios
  3. To ensure all staff hours are recorded correctly on time sheets and lateness/absence is recorded correctly

Departmental Purchasing

  1. Order all items via senior managers at appropriate times and at competitive prices.

Training

  1. Ensure the department training is implemented and updated as necessary
  2. Maintain staff standards when you are on duty
  3. Ensure the Departmental Training sheets are followed when you are on duty

Communication

  1. To develop and maintain excellent communication with all staff creating a professional and managerial position with the teams at all times.
  2. To attend all HOD, Sales and inter department meetings as required
  3. To meet with senior managers to discuss any internal issues
  4. To ensure that at all times, all external communication is conducted in a professional and business like manner and upholds the reputation of the Cairn Hotel.

Health and Safety

  1. To assist with the hotel health and safety, COSHH and company health and safety regulations at all times.

Other Responsibilities

  1. To arrive for work punctually, well groomed and in appropriate uniform
  2. To liaise with the H.R. Manager with regards to all staff, personnel, wage and health and safety issues daily
  3. Any other duties deemed necessary by the management team

Salary: Dependant on experience

CVs should be sent to cairnmanager@strathmorehotels.com or posted to Hotel General Manager, Ripon Road, Harrogate, North Yorkshire, HG1 2JD. If you would like more information please call 01423 504005.

 

WAITING STAFF - CUMBRIA GRAND, GRANGE-OVER-SANDS

Cumbria Grand, Grange-over-sands

WAITING STAFF – PART/FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Cumbria Grand part of the Strathmore Hotels Group. We are looking for waiting staffs who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

  • To ensure the Restaurant and, when required, other areas are prepared for service
  • To provide a high standard of service being proactive and customer focused
  • To clean, reset and prepare for following business.
  • To ensure good communication within your department and others.
  • To maintain excellent customer relations
  • To handle guest queries and complaints or refer to a senior member of staff
  • To greet and seat guests as required.
  • To follow Restaurant standards of procedure for all tasks
  • To follow Fire, Health and Safety and Security Procedures
  • To requisition and control the necessary stock
  • To enforce a high standard of hygiene in accordance with our legal obligations
  • To promote sales
  • To be of smart appearance wearing uniform as instructed
  • To attend shifts as per your rota
  • To ensure all items are charged correctly.
  • To recommend improvements in services
  • To be actively involved in department meetings
  • To ensure customers are given the highest standards of service at all times
  • Other duties as specified by management to ensure smooth running of the hotel
The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to cumbriamanager@strathmorehotels.com or posted to Hotel General Manager, Lindale Road, Grange-over-sands, Cumbria, LA11 6EN. If you would like more information please call 01595 32331.

COMMIS CHEF - CUMBRIA GRAND, GRANGE-OVER-SANDS

Cumbria Grand, Grange-over-sands

COMMIS CHEF – FULL TIME

  • The ideal candidate will have experience of a busy kitchen.
  • Main duties include the preparation and cooking of breakfasts, bar meals, carvery dinners and wedding and function food.
  • Split and straight shifts including weekends.
  • 40 hour contract working 5 days from 7 per week.
  • Reference required. Live in is available for this position.

CVs should be sent to cumbriamanager@strathmorehotels.com or posted to Hotel General Manager, Lindale Road, Grange-over-sands, Cumbria, LA11 6EN. If you would like more information please call 01595 32331.

GENERAL ASSISTANT - NETHYBRIDGE HOTEL, NETHY BRIDGE

GENERAL ASSISTANT

NETHYBRIDGE HOTEL

JOB TITLE: GENERAL ASSISTANT

DEPARTMENT: FOOD & BEVERAGE & HOUSEKEEPING & KP

REPORTS TO: F&B SUPERVISOR & ASSISTANT MANAGER

 

MAIN PURPOSE OF THE JOB

Serving food and beverages in the restaurant / lounge bar efficiently in a most courteous manner. Carry all duties in accordance with tasks and descriptions with reference to established rules and standards.

To be responsible for cleaning and tidying the hotel bedrooms and public areas. In doing so, you must:

  • Do the domestic work required, including changing the bed linen and cleaning and replenishing the bathroom.
  • Perform deep cleans and any additional cleaning jobs assigned by the Head Housekeeper.
  • Check the general condition of the room and notify the Head Housekeeper/Maintenance of any malfunction or damage.

RESPONSIBILITIES AND MEANS

FOOD & BEVERAGE SERVICE:

  • Serve food and beverages to hotel guests and non-residents
  • Follow correct sequence of service
  • Know menu items and beverages
  • Check guests satisfaction
  • Set up tables in accordance with restaurant standards
  • Clear tables, clean and polish glassware, china ware
  • Maintain cleanliness of working station and still room for smooth operations
  • Replace soiled laundry, count and bag all linen
  • Complete any tasks as listed on departmental checklists

HOUSEKEEPING RESPONSIBILITIES:

  • Be responsible for the linen and equipment supplied for his or her use.
  • Be responsible for any master keys and always keep them safe.
  • Ensure that brand standards and procedures are applied.
  • Ensure confidentiality and security of guests’ rooms.
  • Store all dirty laundry in line with the company policy.

PERSONNEL RESPONSIBILITIES:

  • Always on time, signing in and out for shifts.
  • Wear clean uniform as provided by the company.
  • Maintain good hygiene standards (shaved, showered, nails cut).
  • Attend all training sessions as required

HEALTH AND SAFETY RESPONSIBILITIES:

  • Clean all spillages immediately
  • Ensure that you familiarise yourself with and follow all safety rules and procedures in place.
  • Maintain safe working environment by following company Health and Safety rules.
  • Report all potential accidents and make sure that any accidents are recorded in the accident book.
  • Report any Health and Safety issues to your manager/supervisor
  • Take care of your own health and safety and that of your colleagues and customers.
  • Ensure that you understand the Company Fire Drill Procedures and direct Guests to the nearest fire exits and meeting points.

CUSTOMER SERVICE

  • Greet guests professionally in a polite and friendly manner.
  • Provide a responsive, helpful and good quality service to internal customers (colleagues)

RELATIONSHIP

  • Establish effective employee relations and maintain highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.
  • Be a good ambassador for the hotel at all times.

OTHER

  • Carry out any other ad-hoc duties as required to meet the needs of the business.

CVs should be sent to nethybridgemanager@strathmorehotels.com or posted to Hotel General Manager, Nethy Bridge, Inverness-shire, PH25 3DP. If you would like more information please call 01479 821203.

KITCHEN PORTER - NETHYBRIDGE HOTEL, NETHY BRIDGE

NETHYBRIDGE HOTEL

JOB TITLE: KITCHEN PORTER

DEPARTMENT: KITCHEN

REPORTS TO: HEAD CHEF

MAIN PURPOSE OF THE JOB

The Nethybridge Hotel are looking for a full time member to join our kitchen porter team, you must follow instructions from management and the Head chef and be well presented at all times. You will be responsible for some of the following tasks within your department this list is not exhaustive:

  • Washing crockery and utensils
  • Daily cleaning of kitchen areas
  • Deep cleaning of kitchen equipment
  • Keep stores areas neat and tidy
  • Keep refrigeration and freezers organised as per Head Chef instructions
  • Report any issues to Head Chef
  • Report Health and Safety hazards to Head Chef
  • Communicate effectively with staff
  • Provide support with deliveries
  • All other jobs deemed necessary by head of department or management

Live in can be provided for this position

CVs should be sent to nethybridgemanager@strathmorehotels.com or posted to Hotel General Manager, Nethy Bridge, Inverness-shire, PH25 3DP. If you would like more information please call 01479 821203.

BAR STAFF - ROYAL HOTEL, OBAN

Royal Hotel, Oban

BAR STAFF – FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Royal Hotel part of the Strathmore Hotels Group. We are looking for Bar Staff who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

  • The service of drinks throughout the Hotel in line with company standards and legal requirements.
  • Ensure the bars and, when required, other areas are prepared for service.
  • Provide a high standard of bar and food service to company requirements.
  • Deliver first class service by being proactive and customer focused.
  • Handle any guest complaints or queries professionally and promptly seeking advice from a manager if required.
  • Ensure a high standard of cleanliness and hygiene within department.
  • Promote products and up sell.
  • Record all breakages and spillages in line with company procedure.
  • Control and rotate stock as instructed.
  • Ensure good communication with the team, management and other departments.
  • Enforce Company Credit Policy and to ensure that all bills are charged correctly.
  • Recommend improvement in services to management.
  • Communicate and discuss effectively at department meetings.
  • Keep all relevant records and paperwork up to date.
  • Ensure and enforce all hotel fire and safety standards and ensure compliance.
  • Ensure a team spirit within your department.
  • Attend training courses as required.
  • Comply with all legal restrictions concerning the sale of alcohol.
  • Other duties as specified by management to ensure the smooth running of the hotel.
The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to royalobanmanager@strathmorehotels.com or posted to Hotel General Manager, Royal Hotel, Argyll Square, Oban, PA34 4BE. If you would like more information please call 01631 563021.

CHEF DE PARTIE - ROYAL HOTEL, OBAN

Royal Hotel, Oban

CHEF DE PARTIE – FULL TIME

A great opportunity has arisen at the Royal Hotel within our Kitchen team for the position of Chef de Partie The successful candidate must have a passionate approach to food & quality. You must strive to apply your craft skills and continually develop new ones. A key focus will be on strong team work, and ability to deliver excellence under pressure.

As a team member you will take pride in kitchen hygiene. At least one year experience in a similar position is preferred together with recognised industry qualifications.

Position is permanent with the company.

Main Duties and Responsibilities

  • Adhere to prescribed standards and maintain a workload rate that is sufficient to ensure the efficient running of the kitchen operation and the avoidance of interruptions to service.
  • Adhere strictly to Food Hygiene Regulations e.g. temperature records completed correctly, colour-coded chopping boards, raw/cooked food segregation, hand-washing etc.
  • Ensure that food items are delivered in appropriate packaging and all items are checked and temperature at time of delivery is recorded.
  • Ensure that food items are stored correctly and stocks rotated and temperature recorded.
  • Ensure that food items are handled, cooked and served correctly.
  • Assist other chefs in their section on request.
  • Establish and use clear lines of communication within the kitchen operation and with Restaurant Staff.
  • Report all faults or damaged equipment to the Head Chef/Sous Chef in accordance with hotel procedures.
  • Support all members of the team to achieve and maintain operational standards to the highest possible level in respect of service, hygiene and Health & Safety, and ensure that there is minimal wastage.
  • Working hours as required to do your job but normally not less than 40 hours per week
  • Previous experience working within a busy restaurant kitchen or similar environment preferred.
  • Strong Communication skills in English (verbal, listening, writing)
  • Knowledge and understanding of current food hygiene regulations.
  • Standards orientated with an eye for detail.
  • Pro-active, reliable, team player
  • Desire to advance skills
  • Able to work unsupervised.
  • Strong organisational skills
  • Good decision making and problem-solving skills

Previous experience is preferred but not essential as full training will be provided. Working 8 hour shifts, five days out of seven. Free Meals on shift and Live In accommodation available if required

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to royalobanmanager@strathmorehotels.com

If you would like more information please call 01631 563021

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