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Join our Family – We’re Hiring!

Here at Strathmore Hotels we are more than just a hotel group we are a family and we love nothing more than watching our staff go from strength to strength.

Year on year we grow as a company with big ambitions in the future we’d like to grow our team even more. We are a privately-owned and family run group of eight unique hotels each with their own individual character and charm across Scotland and England.

Are you looking to start a career in hospitality? Or perhaps you want to consider a different career path and you’d like to start a fresh. We are always on the look out for new talent with the potential for career progression throughout our group. We offer competitive pay and generous benefits and rewards as well as live in accommodation at most of our hotels.

We are currently recruiting at a number of hotels so please send your CV to info@strathmorehotels.com stating the hotel/location and department you would like to be considered for. We look forward to welcoming you on board!


Our Hotels

  • Alexandra Hotel, Fort William
  • Ben Nevis Hotel, Fort William
  • Ben Wyvis, Strathpeffer (near Inverness)
  • Cairn Hotel, Harrogate
  • Cumbria Grand Hotel, Lake District
  • Nethybridge Hotel, Nethy Bridge (near Aviemore & Inverness)
  • Royal Hotel, Oban
  • Salutation Hotel, Perth

Open Vacancies

CHEF DE PARTIE - ALEXANDRA HOTEL, FORT WILLIAM

Alexandra Hotel, Fort William

CHEF DE PARTIE – FULL TIME

A great opportunity has arisen at the Alexandra Hotel, Fort William within our Kitchen team for the position of Chef de Partie The successful candidate must have a passionate approach to food & quality. You must strive to apply your craft skills and continually develop new ones. A key focus will be on strong team work, and ability to deliver excellence under pressure.

As a team member you will take pride in kitchen hygiene. At least one year experience in a similar position is preferred together with recognised industry qualifications.

Position is permanent with the company.

Main Duties and Responsibilities

  • Adhere to prescribed standards and maintain a workload rate that is sufficient to ensure the efficient running of the kitchen operation and the avoidance of interruptions to service.
  • Adhere strictly to Food Hygiene Regulations e.g. temperature records completed correctly, colour-coded chopping boards, raw/cooked food segregation, hand-washing etc.
  • Ensure that food items are delivered in appropriate packaging and all items are checked and temperature at time of delivery is recorded.
  • Ensure that food items are stored correctly and stocks rotated and temperature recorded.
  • Ensure that food items are handled, cooked and served correctly.
  • Assist other chefs in their section on request.
  • Establish and use clear lines of communication within the kitchen operation and with Restaurant Staff.
  • Report all faults or damaged equipment to the Head Chef/Sous Chef in accordance with hotel procedures.
  • Support all members of the team to achieve and maintain operational standards to the highest possible level in respect of service, hygiene and Health & Safety, and ensure that there is minimal wastage.
  • Working hours as required to do your job but normally not less than 40 hours per week
  • Previous experience working within a busy restaurant kitchen or similar environment preferred.
  • Strong Communication skills in English (verbal, listening, writing)
  • Knowledge and understanding of current food hygiene regulations.
  • Standards orientated with an eye for detail.
  • Pro-active, reliable, team player
  • Desire to advance skills
  • Able to work unsupervised.
  • Strong organisational skills
  • Good decision making and problem-solving skills

Previous experience is preferred but not essential as full training will be provided. Working 8 hour shifts, five days out of seven. Free Meals on shift and Live In accommodation available if required

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to alexandramanager@strathmorehotels.com or posted to Hotel General Manager, The Parade, Fort William, PH33 6AZ. If you would like more information please call 01397 702241.

HOTEL PORTER - ALEXANDRA HOTEL, FORT WILLIAM

Alexandra Hotel, Fort William

HOTEL PORTER – FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Alexandra Hotel part of the Strathmore Hotels Group.

Main Duties and Responsibilities

  • Setting up & assisting with functions / meetings.
  • Helping housekeeping staff with laundry.
  • Helping guests with luggage
  • Ensuring grounds are free of litter.
  • Minor maintenance works.
  • Covering Night Porter Holidays may be required
  • Fantastic customer service skills
  • Happy working split shifts
  • Can-do attitude

Previous experience is preferred but not essential as full training will be provided. Working 8 hour shifts, five days out of seven. Free Meals on shift and Live In accommodation available if required

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to alexandramanager@strathmorehotels.com or posted to Hotel General Manager, The Parade, Fort William, PH33 6AZ. If you would like more information please call 01397 702241.

GENERAL ASSISTANT - BAR & RESTAURANT - ALEXANDRA HOTEL, FORT WILLIAM

Alexandra Hotel, Fort William

General Assistant – Bar and Restaurant

We are looking for General Assistant (Food & Beverage) who is reliable and dependable, takes pride in the presentation of their working environments and themselves. Who cares about providing an excellent customer and colleague experience by delivering the detail, always looking to help, support and develop the team, is positive, friendly and efficient and enjoys working as one big team.

What we are looking for:

  • High attention to detail
  • Excellent communication skills
  • A professional approach towards your fellow employees as well as the guests
  • Flexible and a team player
  • Highly motivated individuals who are reliable, independent and organised

Responsibilities include, but are not limited to:

  • Greeting and seating customers
  • Taking orders for food and drink
  • Serving food
  • Serving drinks
  • Cleaning and resetting tables with dishes, glasses, and flatware as needed
  • Cleaning duties such as stocking, sanitising, sweeping floors etc.

Full in-house training and uniform will be given if applicant is successful.

Benefits

  • Meals on duty provided
  • Free access to the leisure facilities at our sister hotel Ben Nevis Hotel & Leisure Club
  • Share of the tips
  • Live in accommodation available

CVs should be sent to alexandramanager@strathmorehotels.com or posted to Hotel General Manager, The Parade, Fort William, PH33 6AZ. If you would like more information please call 01397 702241.

RESTAURANT WAITING STAFF - BEN NEVIS HOTEL, FORT WILLIAM

Ben Nevis Hotel, Fort William

RESTAURANT WAITING STAFF – FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Ben Nevis Hotel part of the Strathmore Hotels Group. We are looking for enthusiastic and friendly staff to join our waiting team. The role and duties of waiting staff involve:

Main Duties and Responsibilities

  • To ensure the Restaurant and, when required, other areas are prepared for service
  • To provide a high standard of service being proactive and customer focused
  • To clean, reset and prepare for following business.
  • To ensure good communication within your department and others.
  • To maintain excellent customer relations
  • To handle guest queries and complaints or refer to a senior member of staff
  • To greet and seat guests as required.
  • To follow Restaurant standards of procedure for all tasks
  • To follow Fire, Health and Safety and Security Procedures
  • To requisition and control the necessary stock
  • To enforce a high standard of hygiene in accordance with our legal obligations
  • To promote sales
  • To be of smart appearance wearing uniform as instructed
  • To attend shifts as per your rota
  • To ensure all items are charged correctly.
  • To recommend improvements in services
  • To be actively involved in department meetings
  • To ensure customers are given the highest standards of service at all times
  • Other duties as specified by management to ensure smooth running of the hotel

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent tobennevismanager@strathmorehotels.com or post to Hotel General Manager, Ben Nevis Hotel, North Road, Fort William, PH33 6TG. If you would like more information please call 01397 702331.

RESTAURANT SUPERVISOR - BEN NEVIS HOTEL, FORT WILLIAM

Ben Nevis Hotel, Fort William

RESTAURANT SUPERVISOR – FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Ben Nevis Hotel part of the Strathmore Hotels Group. We are currently recruiting for a Restaurant Supervisor to join our team. Leading and developing the current team, the successful candidate will also be responsible for, but not limited to, the following:

  • Be able to display excellent customer service
  • Welcome guests and assist with any queries
  • Stock control and ordering
  • Ensuring staff adhere to policies and procedures in place
  • Liaise with the reception team regarding business levels and staff accordingly
  • Work alongside the General Manager and Assistant Manager to implement best working practises
  • Ensure staff are kept up to date and training records are regularly reviewed
  • Ensure all appliances are used correctly and safely
  • Supervise the floor during meal periods and liaise with guests to ensure a positive dining experience is always delivered
  • Ensuring that check lists including temperate checks are accurately recorded
  • Ensuring that all steps of food service as outlined in training manuals are always being followed

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent tobennevismanager@strathmorehotels.com or post to Hotel General Manager, Ben Nevis Hotel, North Road, Fort William, PH33 6TG. If you would like more information please call 01397 702331.

HEAD RECEPTIONIST - BEN NEVIS HOTEL, FORT WILLIAM

Ben Nevis Hotel, Fort William

HEAD RECEPTIONIST – FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Ben Nevis Hotel part of the Strathmore Hotels Group. We are looking for enthusiastic and friendly staff to join our Front Desk team.

Main Duties and Responsibilities

This position is ideally suited to someone with previous experience in a similar role, or for someone looking at taking the next step into management. The position will include, but not be limited to the following:

Meet and greet customers and visitors as a first point of contact

  • Ensuring that the reception desk is manned at all times
  • Ensuring staff are trained to company standards and training requirements are fulfilled
  • Monitoring of and responding to emails
  • Answering telephones and completing reservations
  • Compiling daily and weekly reports
  • Distributing of daily information to all departments within the hotel
  • Overseeing group reservations if required
  • Compiling staff rotas

The successful candidate should be able to work alone and as part of a team. A mixture of shifts are required for this position, including 06:45-15:00 and 14:45-23:00.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent tobennevismanager@strathmorehotels.com or post to Hotel General Manager, Ben Nevis Hotel, North Road, Fort William, PH33 6TG. If you would like more information please call 01397 702331.

EVENTS CO-ORDINATOR - BEN NEVIS HOTEL, FORT WILLIAM

Ben Nevis Hotel, Fort William

Events Co-Ordinator

A fantastic opportunity has arisen for the right candidates to join our team at the Ben Nevis Hotel & Leisure Club part of the Strathmore Hotels Group.

Main Duties and Responsibilities

  • To take and action all enquiries in relation to selling the hotels facilities
  • To quote appropriately for facilities and menus ensuring a good conversion rate while maintaining a good profit margin.
  • To meet potential clients, issue information and conduct show rounds as required.
  • To quote for and source external services as required.
  • To consult with the Head Chef concerning any special diets or allergen information.
  • To process all details, file all correspondence, confirm with the client and produce a business sheet for each event weekly in advance
  • To ensure payment is taken in advance or correctly authorised for invoice.
  • To produce a business forecast on regular basis giving advance notice of busy periods and large events to ensure appropriate staffing and equipment.
  • To encourage and promote new business and repeat business
  • To immediately report any maintenance issues or faulty equipment to maintenance, or contact service engineers to ensure its effective repair.
  • To anticipate and meet guests requirements as much as possible
  • To liaise with heads of department daily at the 10.30 meeting and weekly on a Friday to ensure all details are communicated and understood.
  • To communicate with the duty manager on a daily basis with full and final event details.
  • To ensure all accidents / incidents are logged and investigated thoroughly.
  • To deal with any customer issues immediately and ensure follow up.
  • To ensure that any legislation regarding the legal operating of the hotel is strictly adhered to.
  • To be fully aware of all policies and procedures with regard to hygiene, fire, health and safety and to be able to activate and control evacuation procedures.
  • To inform and update Head Office of all events.
  • Any other duties as directed by the deputy or general manager.
SALES
  • Develop and improve on methods to maximise sales in relation to:-
  • Brochures, flyers and special offers
  • Repeat business
  • New business incentives
  • e-shots
  • Wedding fayres
  • Identify and action quiet periods
  • Keep regular contact with current clients
FINANCIAL
  • To set rates in conjunction with the General Manager to maximising profit while remaining competitive.
  • To secure deposits as required
  • To record and control monies received accurately
  • To action any outstanding debt
  • To set menu pricing in conjunction with the Head Chef.
  • To ensure clear communication of charges and payment terms on business sheets

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to bennevismanager@strathmorehotels.com If you would like more information please call 01397 702331

FOOD & BEVERAGE ASSISTANT - BEN WYVIS HOTEL, STRATHPEFFER

JOB DESCRIPTION

POSITION:                        Food and Beverage Assistant, Ben Wyvis Hotel

RESPONSIBLE TO:              Restaurant Manager

SCOPE AND PURPOSE:        To serve food and drink as required to company standards and to prep, clear down and reset as instructed according to business.

FULL TIME

Main Duties and Responsibilities

  • To ensure the Restaurant and, when required, other areas are prepared for service
  • To provide a high standard of service being proactive and customer focused
  • To clean, reset and prepare for following business.
  • To ensure good communication within your department and others.
  • To maintain excellent customer relations
  • To handle guest queries and complaints or refer to a senior member of staff
  • To greet and seat guests as required.
  • To follow Restaurant standards of procedure for all tasks
  • To follow Fire, Health and Safety and Security Procedures
  • To requisition and control the necessary stock
  • To enforce a high standard of hygiene in accordance with our legal obligations
  • To promote sales
  • To be of smart appearance wearing uniform as instructed
  • To attend shifts as per your rota
  • To ensure all items are charged correctly.
  • To recommend improvements in services
  • To be actively involved in department meetings
  • To ensure customers are given the highest standards of service at all times
  • Other duties as specified by management to ensure smooth running of the hotel

Please email interest and cv if one available to benwyvismanager@strathmorehotels.com

WAITING STAFF - CAIRN HOTEL, HARROGATE

Cairn Hotel, Harrogate

WAITING STAFF – FULL/PART TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Cairn Hotel part of the Strathmore Hotels Group. We are looking for Waiting Staff who are reliable and dependable, takes pride in the presentation of their working environments and themselves. Who cares about providing an excellent customer and colleague experience by delivering the detail, always looking to help, support and develop the team, is positive, friendly and efficient and enjoys working as one big team.

Main Duties and Responsibilities

  • Greeting and seating customers
  • Taking orders for food and drink
  • Serving food
  • Serving drinks
  • Cleaning and resetting tables with dishes, glasses, and flatware as needed Cleaning duties such as stocking, sanitising, sweeping floors etc

The ideal candidate will ideally have the following attributes; High attention to detail – Excellent communication skills – A professional approach towards your fellow employees as well as the guess – Flexible and a team player – Highly motivated individuals who are reliable, independent and organised

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to cairnmanager@strathmorehotels.comor posted to Hotel General Manager, Ripon Road, Harrogate, North Yorkshire, HG1 2JD. If you would like more information please call 01423 504005.

ROOM ATTENDANT - CAIRN HOTEL, HARROGATE

Cairn Hotel, Harrogate

ROOM ATTENDANT – PART TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Cairn Hotel part of the Strathmore Hotels Group. We are looking for room attendants who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

  • Thoroughly clean all bedrooms and bathrooms as per check lists ensuring that all necessary sundry items linen and towels are in the room and in good condition.
  • Ensure that all areas are cleaned and maintained to the standards expected.
  • Keep corridors clear of linen, towels, rubbish, room service trays and other articles.
  • Check that all items supplied from the linen room / stores are to the quality demanded and to advise the head housekeeper of any discrepancies.
  • Have a full working knowledge of all equipment and chemicals
  • Be aware of costs and expenditure and to avoid unnecessary wastage
  • Ensure that all bedroom and service equipment is in good working order.
  • Ensure the correct procedure is followed when dealing with lost property.
  • Report any maintenance defects to the Head Housekeeper immediately.
  • Rnsure that ‘deep cleaning’ is carried out in all bedrooms as instructed.
  • Observe all Company Rules and Regulations as stated in the staff handbook.
  • Maintain a high standard of personal hygiene and general appearance
  • Observe all Company Fire, Security and Health and Safety Regulations
  • Report any complaints to the Head Housekeeper
  • Maintain excellent guest relations
  • Promote good communication and teamwork within and between departments
  • Participate in any training or career development schemes as recommended.
The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to cairnmanager@strathmorehotels.comor posted to Hotel General Manager, Ripon Road, Harrogate, North Yorkshire, HG1 2JD. If you would like more information please call 01423 504005.

SOUS CHEF - CAIRN HOTEL, HARROGATE

JOB PURPOSE:        To work alongside and deputise for the Head Chef in his absence and take responsibility for the daily kitchen operation, its personnel, financial performance, food production and quality, food safety and its staff management.

DUTIES AND RESPONSIBILITIES

Service / Product Standards

  1. To assist the Head Chef in managing your department to the highest possible standard and to reach the agreed hotel standard in line with Hotel and guest expectations.
  2. To reflect the requirements made of your department in the Hotel Sales and Operations plans.
  3. Ensure that the production and presentation of all menu items consistently meet the required quality standard through the use of SOP Manuals.
  4. To ensure you keep the kitchen to the hotels cleaning standard at all times and to ensure the cleaning schedule is completed accordingly.

Cost Control

  1. To help the head chef achieve the budgeted Food Gross Profit Margin.
  2. To assist with monthly Food Stock takes and take remedial action for adverse results.
  3. Ensure correct portion control is maintained in all food operations.
  4. Ensure minimum wastage through correct production techniques.
  5. Practise excellent stock control – check deliveries are as ordered, stock is rotated and security of stock is maintained; attend to any discrepancies promptly.

Wage Cost Control

  1. Ensure the department controls its wage cost with the head chef to within budgetary targets.
  2. Ensure all staffing levels meet company customer / staff ratios.
  3. To ensure all staff hours are recorded correctly on time sheets and accurate records are kept of lieu time and holidays in head chef’s absence.

Dept Purchasing

  1. Order all supplies through nominated and approved suppliers at appropriate times, obtaining optimum prices and quality completing a purchase order form for each order.
  2. Ensure invoices are passed to person in charge of food flash in a timely manner and the spending on the food flash is checked on a regular basis.

Training

  1. Ensure the department training plan is implemented and updated as necessary.
  2. Maintain all staff training records.
  3. Ensure the Department Training Manual follows all company guidelines and reflects operational Standards of Performance
  4. To help to complete monthly training sessions with all staff.
  5. Encourage all staff to be well motivated.

Communication

  1. To develop and maintain excellent communication with all staff
  2. To meet with your Head Chef weekly to discuss operational issues.
  3. To ensure that at all times, all external communication is conducted in a professional and business-like manner that upholds the reputation of the Cairn Hotel/Strathmore Hotels.

Health and Safety

  1. To comply with all health and safety, COSHH, fire, food safety and company regulations at all times.
  2. To adhere to all aspects of our HACCP system ensuring all staff are trained and proactive in their adherence to HACCP rules and guidelines and all areas of work are kept clean and tidy at all times.
  3. To ensure all food is correctly labelled as per the head chef’s instructions.

CVs should be sent to cairnmanager@strathmorehotels.com or posted to Hotel General Manager, Ripon Road, Harrogate, North Yorkshire, HG1 2JD. If you would like more information please call 01423 504005.

ROOM ATTENDANT - CUMBRIA GRAND, GRANGE-OVER-SANDS

Cairn Hotel, Harrogate

ROOM ATTENDANT – /FULLPART TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Cumbria Grand Hotel part of the Strathmore Hotels Group. We are looking for room attendants who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

  • Thoroughly clean all bedrooms and bathrooms as per check lists ensuring that all necessary sundry items linen and towels are in the room and in good condition.
  • Ensure that all areas are cleaned and maintained to the standards expected.
  • Keep corridors clear of linen, towels, rubbish, room service trays and other articles.
  • Check that all items supplied from the linen room / stores are to the quality demanded and to advise the head housekeeper of any discrepancies.
  • Have a full working knowledge of all equipment and chemicals
  • Be aware of costs and expenditure and to avoid unnecessary wastage
  • Ensure that all bedroom and service equipment is in good working order.
  • Ensure the correct procedure is followed when dealing with lost property.
  • Report any maintenance defects to the Head Housekeeper immediately.
  • Rnsure that ‘deep cleaning’ is carried out in all bedrooms as instructed.
  • Observe all Company Rules and Regulations as stated in the staff handbook.
  • Maintain a high standard of personal hygiene and general appearance
  • Observe all Company Fire, Security and Health and Safety Regulations
  • Report any complaints to the Head Housekeeper
  • Maintain excellent guest relations
  • Promote good communication and teamwork within and between departments
  • Participate in any training or career development schemes as recommended.
The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to cumbriamanager@strathmorehotels.com or posted to Hotel General Manager, Lindale Road, Grange-over-sands, Cumbria, LA11 6EN. If you would like more information please call 01595 32331.

WAITING STAFF - CUMBRIA GRAND, GRANGE-OVER-SANDS

Cumbria Grand, Grange-over-sands

WAITING STAFF – PART/FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Cumbria Grand part of the Strathmore Hotels Group. We are looking for waiting staffs who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

  • To ensure the Restaurant and, when required, other areas are prepared for service
  • To provide a high standard of service being proactive and customer focused
  • To clean, reset and prepare for following business.
  • To ensure good communication within your department and others.
  • To maintain excellent customer relations
  • To handle guest queries and complaints or refer to a senior member of staff
  • To greet and seat guests as required.
  • To follow Restaurant standards of procedure for all tasks
  • To follow Fire, Health and Safety and Security Procedures
  • To requisition and control the necessary stock
  • To enforce a high standard of hygiene in accordance with our legal obligations
  • To promote sales
  • To be of smart appearance wearing uniform as instructed
  • To attend shifts as per your rota
  • To ensure all items are charged correctly.
  • To recommend improvements in services
  • To be actively involved in department meetings
  • To ensure customers are given the highest standards of service at all times
  • Other duties as specified by management to ensure smooth running of the hotel
The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to cumbriamanager@strathmorehotels.com or posted to Hotel General Manager, Lindale Road, Grange-over-sands, Cumbria, LA11 6EN. If you would like more information please call 01595 32331.

COMMIS CHEF - CUMBRIA GRAND, GRANGE-OVER-SANDS

Cumbria Grand, Grange-over-sands

COMMIS CHEF – FULL TIME

  • The ideal candidate will have experience of a busy kitchen.
  • Main duties include the preparation and cooking of breakfasts, bar meals, carvery dinners and wedding and function food.
  • Split and straight shifts including weekends.
  • 40 hour contract working 5 days from 7 per week.
  • Reference required. Live in is available for this position.

CVs should be sent to cumbriamanager@strathmorehotels.com or posted to Hotel General Manager, Lindale Road, Grange-over-sands, Cumbria, LA11 6EN. If you would like more information please call 01595 32331.

DUTY MANAGER - CUMBRIA GRAND, GRANGE-OVER-SANDS

Cumbria Grand, Grange-over-sands

DUTY MANAGER – FULL TIME

A rare opportunity has arisen for an experienced manager/supervisor to join our established hospitality team in the role of Duty Manager.

We are a very busy, 124 bedroom hotel located in Grange over Sands, Cumbria.

The job role is to oversee and assist in all areas where required to ensure that our guests are receiving the high levels of customer service and an enjoyable stay, ensuring their safety and security at all times.

You will have experience of leading staff in previous roles and have a pleasant and confident manner. The ideal candidate will have good food and beverage knowledge and used to a high volume operation.

In return we offer full training on all aspects of our business, salary negotiable at interview based on your experience. Double living accommodation with lounge, bathroom and kitchen can be factored in to the package if live in is required, along with electricity, Wi Fi and Council Tax included.

Other positions are available in the hotel, so this may suit a couple.

Straight shifts, a mixture of 7am-3pm, 3pm-11pm and the occasional 1pm to 9pm is the basis to the role, working 5 days from 7 per week, including weekends.

This is a great opportunity to join a vibrant, family owned company with 8 hotels, trading for over 30 years.

Other benefits include company pension, free onsite parking, 28 days accrued paid holiday and meals on duty.

Please E Mail applications in the strictest confidence for this role with CV and covering letter to Mark Ridley, General Manager at cumbriamanager@strathmorehotels.com

Written references from a recent employer will be required for this role.

ROOM ATTENDANT - NETHYBRIDGE HOTEL, NETHY BRIDGE

HOUSEKEEPING ASSISTANT

NETHYBRIDGE HOTEL

JOB TITLE: HOUSEKEEPING ASSISTANT

DEPARTMENT: HOUSEKEEPING

REPORTS TO: HEAD HOUSEKEEPER

 

MAIN PURPOSE OF THE JOB

To be responsible for cleaning and tidying the hotel bedrooms and public areas. In doing so, you must:

  • Do the domestic work required, including changing the bed linen and cleaning and replenishing the bathroom.
  • Perform deep cleans and any additional cleaning jobs assigned by the Head Housekeeper.
  • Check the general condition of the room and notify the Head Housekeeper/Maintenance of any malfunction or damage.

OTHER RESPONSIBILITIES:

  • Be responsible for the linen and equipment supplied for his or her use.
  • Be responsible for any master keys and always keep them safe.
  • Ensure that brand standards and procedures are applied.
  • Ensure confidentiality and security of guests’ rooms.
  • Store all dirty laundry in line with the company policy.

PERSONNEL RESPONSIBILITIES:

  • Always on time, signing in and out for shifts.
  • Wear clean uniform as provided by the company.
  • Maintain good hygiene standards (shaved, showered, nails cut).
  • Attend all training sessions as required.

HEALTH AND SAFETY RESPONSIBILITIES:

  • Clean all spillages and clear breakages immediately
  • Ensure that you familiarise yourself with and follow all safety rules and procedures in place.
  • Maintain safe working environment by following company Health and Safety rules.
  • Report all potential accidents and make sure that any accidents are recorded in the accident book.
  • Report any Health and Safety issues to your manager/supervisor
  • Take care of your own health and safety and that of your colleagues and customers.
  • Ensure that you understand the Company Fire Drill Procedures and direct Guests to the nearest fire exits and meeting points.
  • Smoke only in designated areas.

CUSTOMER SERVICE

  • Greet guests professionally in a polite and friendly manner.
  • Respond to guest queries and requests.
  • Provide a responsive, helpful and good quality service to internal customers (colleagues)

RELATIONSHIP

  • Establish effective employee relations and maintain highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.
  • Be a good ambassador for the hotel at all times.

OTHER

  • Carry out any other ad-hoc duties as required to meet the needs of the business.

CVs should be sent to nethybridgemanager@strathmorehotels.com or posted to Hotel General Manager, Nethy Bridge, Inverness-shire, PH25 3DP. If you would like more information please call 01479 821203.

GENERAL ASSISTANT - NETHYBRIDGE HOTEL, NETHY BRIDGE

GENERAL ASSISTANT

NETHYBRIDGE HOTEL

JOB TITLE: GENERAL ASSISTANT

DEPARTMENT: FOOD & BEVERAGE & HOUSEKEEPING & KP

REPORTS TO: F&B SUPERVISOR & ASSISTANT MANAGER

 

MAIN PURPOSE OF THE JOB

Serving food and beverages in the restaurant / lounge bar efficiently in a most courteous manner. Carry all duties in accordance with tasks and descriptions with reference to established rules and standards.

To be responsible for cleaning and tidying the hotel bedrooms and public areas. In doing so, you must:

  • Do the domestic work required, including changing the bed linen and cleaning and replenishing the bathroom.
  • Perform deep cleans and any additional cleaning jobs assigned by the Head Housekeeper.
  • Check the general condition of the room and notify the Head Housekeeper/Maintenance of any malfunction or damage.

RESPONSIBILITIES AND MEANS

FOOD & BEVERAGE SERVICE:

  • Serve food and beverages to hotel guests and non-residents
  • Follow correct sequence of service
  • Know menu items and beverages
  • Check guests satisfaction
  • Set up tables in accordance with restaurant standards
  • Clear tables, clean and polish glassware, china ware
  • Maintain cleanliness of working station and still room for smooth operations
  • Replace soiled laundry, count and bag all linen
  • Complete any tasks as listed on departmental checklists

HOUSEKEEPING RESPONSIBILITIES:

  • Be responsible for the linen and equipment supplied for his or her use.
  • Be responsible for any master keys and always keep them safe.
  • Ensure that brand standards and procedures are applied.
  • Ensure confidentiality and security of guests’ rooms.
  • Store all dirty laundry in line with the company policy.

PERSONNEL RESPONSIBILITIES:

  • Always on time, signing in and out for shifts.
  • Wear clean uniform as provided by the company.
  • Maintain good hygiene standards (shaved, showered, nails cut).
  • Attend all training sessions as required

HEALTH AND SAFETY RESPONSIBILITIES:

  • Clean all spillages immediately
  • Ensure that you familiarise yourself with and follow all safety rules and procedures in place.
  • Maintain safe working environment by following company Health and Safety rules.
  • Report all potential accidents and make sure that any accidents are recorded in the accident book.
  • Report any Health and Safety issues to your manager/supervisor
  • Take care of your own health and safety and that of your colleagues and customers.
  • Ensure that you understand the Company Fire Drill Procedures and direct Guests to the nearest fire exits and meeting points.

CUSTOMER SERVICE

  • Greet guests professionally in a polite and friendly manner.
  • Provide a responsive, helpful and good quality service to internal customers (colleagues)

RELATIONSHIP

  • Establish effective employee relations and maintain highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.
  • Be a good ambassador for the hotel at all times.

OTHER

  • Carry out any other ad-hoc duties as required to meet the needs of the business.

CVs should be sent to nethybridgemanager@strathmorehotels.com or posted to Hotel General Manager, Nethy Bridge, Inverness-shire, PH25 3DP. If you would like more information please call 01479 821203.

ROOM ATTENDANT - ROYAL HOTEL, OBAN

Royal Hotel, Oban

ROOM ATTENDANT – FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Royal Hotel part of the Strathmore Hotels Group. We are looking for a room attendant who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

  • Thoroughly clean all bedrooms and bathrooms as per check lists ensuring that all necessary sundry items linen and towels are in the room and in good condition.
  • Ensure that all areas are cleaned and maintained to the standards expected.
  • Keep corridors clear of linen, towels, rubbish, room service trays and other articles.
  • Check that all items supplied from the linen room / stores are to the quality demanded and to advise the head housekeeper of any discrepancies.
  • Have a full working knowledge of all equipment and chemicals
  • Be aware of costs and expenditure and to avoid unnecessary wastage
  • Ensure that all bedroom and service equipment is in good working order.
  • Ensure the correct procedure is followed when dealing with lost property.
  • Report any maintenance defects to the Head Housekeeper immediately.
  • Rnsure that ‘deep cleaning’ is carried out in all bedrooms as instructed.
  • Observe all Company Rules and Regulations as stated in the staff handbook.
  • Maintain a high standard of personal hygiene and general appearance
  • Observe all Company Fire, Security and Health and Safety Regulations
  • Report any complaints to the Head Housekeeper
  • Maintain excellent guest relations
  • Promote good communication and teamwork within and between departments
  • Participate in any training or career development schemes as recommended.
The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to royalobanmanager@strathmorehotels.com or posted to Hotel General Manager, Royal Hotel, Argyll Square, Oban, PA34 4BE. If you would like more information please call 01631 563021.

WAITING STAFF - ROYAL HOTEL, OBAN

Royal Hotel, Oban

WAITING STAFF – FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Royal Hotel part of the Strathmore Hotels Group. We are looking for Waiting Staff who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

  • Main Duties and Responsibilities
    • To ensure the Restaurant and, when required, other areas are prepared for service
    • To provide a high standard of service being proactive and customer focused
    • To clean, reset and prepare for following business.
    • To ensure good communication within your department and others.
    • To maintain excellent customer relations
    • To handle guest queries and complaints or refer to a senior member of staff
    • To greet and seat guests as required.
    • To follow Restaurant standards of procedure for all tasks
    • To follow Fire, Health and Safety and Security Procedures
    • To requisition and control the necessary stock
    • To enforce a high standard of hygiene in accordance with our legal obligations
    • To promote sales
    • To be of smart appearance wearing uniform as instructed
    • To attend shifts as per your rota
    • To ensure all items are charged correctly.
    • To recommend improvements in services
    • To be actively involved in department meetings
    • To ensure customers are given the highest standards of service at all times
    • Other duties as specified by management to ensure smooth running of the hotel

    The ideal candidate will ideally have the following attributes; High attention to detail – Excellent communication skills – A professional approach towards your fellow employees as well as the guess – Flexible and a team player – Highly motivated individuals who are reliable, independent and organised

The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to royalobanmanager@strathmorehotels.com or posted to Hotel General Manager, Royal Hotel, Argyll Square, Oban, PA34 4BE. If you would like more information please call 01631 563021.

BAR STAFF - ROYAL HOTEL, OBAN

Royal Hotel, Oban

BAR STAFF – FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Royal Hotel part of the Strathmore Hotels Group. We are looking for Bar Staff who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

  • The service of drinks throughout the Hotel in line with company standards and legal requirements.
  • Ensure the bars and, when required, other areas are prepared for service.
  • Provide a high standard of bar and food service to company requirements.
  • Deliver first class service by being proactive and customer focused.
  • Handle any guest complaints or queries professionally and promptly seeking advice from a manager if required.
  • Ensure a high standard of cleanliness and hygiene within department.
  • Promote products and up sell.
  • Record all breakages and spillages in line with company procedure.
  • Control and rotate stock as instructed.
  • Ensure good communication with the team, management and other departments.
  • Enforce Company Credit Policy and to ensure that all bills are charged correctly.
  • Recommend improvement in services to management.
  • Communicate and discuss effectively at department meetings.
  • Keep all relevant records and paperwork up to date.
  • Ensure and enforce all hotel fire and safety standards and ensure compliance.
  • Ensure a team spirit within your department.
  • Attend training courses as required.
  • Comply with all legal restrictions concerning the sale of alcohol.
  • Other duties as specified by management to ensure the smooth running of the hotel.
The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to royalobanmanager@strathmorehotels.com or posted to Hotel General Manager, Royal Hotel, Argyll Square, Oban, PA34 4BE. If you would like more information please call 01631 563021.

RECEPTION - ROYAL HOTEL, OBAN

Royal Hotel, Oban

RECEPTION – FULL TIME

LIVE IN AVAILABLE FOR THE RIGHT CANDIDATE.

A fantastic opportunity has arisen for the right candidates to join our team at the Royal Hotel part of the Strathmore Hotels Group. We are looking for Reception Staff who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.

Duties:

* Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

* Directs visitors by maintaining employee and department directories; giving instructions.

* Maintains safe and clean reception area by complying with procedures, rules, and regulations.

* Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

* Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications: Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organisation, Informing Others, Handles Pressure, Phone Skills.

Job Type: Full-time

Job Types: Full-time, Permanent

Salary: £10.00 per hour

CVs should be sent to royalobanmanager@strathmorehotels.com or posted to Hotel General Manager, Royal Hotel, Argyll Square, Oban, PA34 4BE. If you would like more information please call 01631 563021.

GROUP RESERVATIONS OPERATOR - ROYAL HOTEL, OBAN

Royal Hotel, Oban

GROUP RESERVATIONS OPERATOR

Based in The Royal Hotel Oban an exciting position has become available to lead our exceptionally busy internal Group Reservations Department. The position would be Full Time and all year round and comes with the inclusion of a One Bedroom Flat for the correct candidate if required. The salary is very competitive and negotiable.

The job includes some of the following requirements:

  • To take bookings via telephone and email and entering the correct details into the computer system.
  • Update reservations where necessary – either amendments or cancellations.
  • To ensure that all bookers are aware of the hotel policy concerning credit and release times
  • To assist the controlling of business mix and room rates as instructed by General Manager/Management team.
  • Maintain filing system containing all correspondence relating to all reservations taken
  • Ensure procedures are carried out to support best practice
  • Effectively communicate with reception concerning special request booking or last minute changes.
  • Having a strong understanding of Guestline reservation system would be beneficial
  • Experience in managing both individuals and groups enquiries
  • As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
  • Possess a good command of the English language (spoken and written), excellent phone etiquette and communication skills, customer service orientated, computer literate i.e. word and excel.

CVs should be sent to royalobanmanager@strathmorehotels.com  If you would like more information please call 01631 563021.

ROOM ATTENDANT - SALUTATION HOTEL, PERTH

Salutation Hotel, Perth

Room Attendant

The Salutation is an 84 bedroom hotel in Perth city centre. We currently have a vacancy for a room attendant to complete our house keeping team. Hours are 10 am to 3 pm five days from seven. Lunch and uniform are provided.

Duties include the cleaning and servicing of bedrooms, bathrooms and public areas to a consistently high standard. Previous experience is an advantage but not necessary as full training will be given.

The successful applicant will be a cheerful team player with the ability to achieve high standards within set time scales in a busy customer friendly working environment.

CVs should be sent to salutationmanager@strathmorehotels.com or posted to Hotel General Manager, 34 South Street, Perth, PH2 8PH. If you would like more information please call 01738 630066.

SECOND CHEF/SENIOR CHEF DE PARTIE - SALUTATION HOTEL, PERTH

SALUTATION HOTEL

POSITION:    Second Chef / Senior Chef de Partie

RESPONSIBLE TO:  Head Chef

Main Duties and Responsibilities:

  • In the absence of the Head Chef, the effective rostering and control of all kitchen staff to meet business needs and wage budgets.
  • To produce daily menus using local, seasonal produce and to cook and present dishes a high and consistent standard.
  • To order goods to meet the needs of the business through nominated suppliers
  • Delegate tasks and organize the team on a daily basis.
  • To work with the head chef and general manager to plan for future business on a weekly and monthly basis.
  • Manage and motivate a team of up to 12 chefs and kitchen porters.
  • To assist in training and coaching junior chefs to ensure all work within kitchen area is performed consistently and to correct standards.
  • To ensure effective communication within the kitchen and with other departments.
  • To respond to guests requirements and changes in daily business.
  • Upkeep of working areas to a high standard of health and safety reporting any faulty areas or equipment to the manager and ensuring and recording its effective repair.
  • To ensure all accidents / incidents are logged and investigated thoroughly.
  • Correct storage and cooking of food to avoid waste and ensure customer satisfaction.
  • To be fully aware of all policies and procedures with regard to hygiene, fire, health and safety and to be able to activate and control evacuation procedures.
  • To carry out and record all daily/ weekly checks and HASAP procedures.

Other Duties:

  • Work with the Head Chef to create new dishes and update menus regularly
  • In the absence of the Head Chef, attend daily and weekly team meetings.
  • In the absence of the Head Chef, complete, check and hand in weekly timesheets
  • Assist in the Production of monthly food stocks.

The responsibilities in the job description are subject to change and on occasions you may be asked to carry out other tasks or assist in other ways. Full training and support would be given.

CVs should be sent to salutationmanager@strathmorehotels.com or posted to Hotel General Manager, 34 South Street, Perth, PH2 8PH. If you would like more information please call 01738 630066.

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