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Join our Family – We’re Hiring!

Here at Strathmore Hotels we are more than just a hotel group we are a family and we love nothing more than watching our staff go from strength to strength.

Year on year we grow as a company with big ambitions in the future we’d like to grow our team even more. We are a privately-owned and family run group of eight unique hotels each with their own individual character and charm across Scotland and England.

Are you looking to start a career in hospitality? Or perhaps you want to consider a different career path and you’d like to start a fresh. We are always on the look out for new talent with the potential for career progression throughout our group. We offer competitive pay and generous benefits and rewards as well as live in accommodation at most of our hotels.

We are currently recruiting at a number of hotels so please send your CV to info@strathmorehotels.com stating the hotel/location and department you would like to be considered for. We look forward to welcoming you on board!


Our Hotels

  • Alexandra Hotel, Fort William
  • Ben Nevis Hotel, Fort William
  • Ben Wyvis, Strathpeffer (near Inverness)
  • Cairn Hotel, Harrogate
  • Cumbria Grand Hotel, Lake District
  • Nethybridge Hotel, Nethy Bridge (near Aviemore & Inverness)
  • Royal Hotel, Oban
  • Salutation Hotel, Perth

Open Vacancies

CHEF DE PARTIE - ALEXANDRA HOTEL, FORT WILLIAM

Alexandra Hotel, Fort William

CHEF DE PARTIE – FULL TIME

A great opportunity has arisen at the Alexandra Hotel, Fort William within our Kitchen team for the position of Chef de Partie The successful candidate must have a passionate approach to food & quality. You must strive to apply your craft skills and continually develop new ones. A key focus will be on strong team work, and ability to deliver excellence under pressure.

As a team member you will take pride in kitchen hygiene. At least one year experience in a similar position is preferred together with recognised industry qualifications.

Position is permanent with the company.

Main Duties and Responsibilities

  • Adhere to prescribed standards and maintain a workload rate that is sufficient to ensure the efficient running of the kitchen operation and the avoidance of interruptions to service.
  • Adhere strictly to Food Hygiene Regulations e.g. temperature records completed correctly, colour-coded chopping boards, raw/cooked food segregation, hand-washing etc.
  • Ensure that food items are delivered in appropriate packaging and all items are checked and temperature at time of delivery is recorded.
  • Ensure that food items are stored correctly and stocks rotated and temperature recorded.
  • Ensure that food items are handled, cooked and served correctly.
  • Assist other chefs in their section on request.
  • Establish and use clear lines of communication within the kitchen operation and with Restaurant Staff.
  • Report all faults or damaged equipment to the Head Chef/Sous Chef in accordance with hotel procedures.
  • Support all members of the team to achieve and maintain operational standards to the highest possible level in respect of service, hygiene and Health & Safety, and ensure that there is minimal wastage.
  • Working hours as required to do your job but normally not less than 40 hours per week
  • Previous experience working within a busy restaurant kitchen or similar environment preferred.
  • Strong Communication skills in English (verbal, listening, writing)
  • Knowledge and understanding of current food hygiene regulations.
  • Standards orientated with an eye for detail.
  • Pro-active, reliable, team player
  • Desire to advance skills
  • Able to work unsupervised.
  • Strong organisational skills
  • Good decision making and problem-solving skills

Previous experience is preferred but not essential as full training will be provided. Working 8 hour shifts, five days out of seven. Free Meals on shift and Live In accommodation available if required

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to alexandramanager@strathmorehotels.com or posted to Hotel General Manager, The Parade, Fort William, PH33 6AZ. If you would like more information please call 01397 702241.

HOTEL PORTER - ALEXANDRA HOTEL, FORT WILLIAM

Alexandra Hotel, Fort William

HOTEL PORTER – FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Alexandra Hotel part of the Strathmore Hotels Group.

Main Duties and Responsibilities

  • Setting up & assisting with functions / meetings.
  • Helping housekeeping staff with laundry.
  • Helping guests with luggage
  • Ensuring grounds are free of litter.
  • Minor maintenance works.
  • Covering Night Porter Holidays may be required
  • Fantastic customer service skills
  • Happy working split shifts
  • Can-do attitude

Previous experience is preferred but not essential as full training will be provided. Working 8 hour shifts, five days out of seven. Free Meals on shift and Live In accommodation available if required

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to alexandramanager@strathmorehotels.com or posted to Hotel General Manager, The Parade, Fort William, PH33 6AZ. If you would like more information please call 01397 702241.

WAITING STAFF - CAIRN HOTEL, HARROGATE

Cairn Hotel, Harrogate

WAITING STAFF – FULL/PART TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Cairn Hotel part of the Strathmore Hotels Group. We are looking for Waiting Staff who are reliable and dependable, takes pride in the presentation of their working environments and themselves. Who cares about providing an excellent customer and colleague experience by delivering the detail, always looking to help, support and develop the team, is positive, friendly and efficient and enjoys working as one big team.

Main Duties and Responsibilities

  • Greeting and seating customers
  • Taking orders for food and drink
  • Serving food
  • Serving drinks
  • Cleaning and resetting tables with dishes, glasses, and flatware as needed Cleaning duties such as stocking, sanitising, sweeping floors etc

The ideal candidate will ideally have the following attributes; High attention to detail – Excellent communication skills – A professional approach towards your fellow employees as well as the guess – Flexible and a team player – Highly motivated individuals who are reliable, independent and organised

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to cairnmanager@strathmorehotels.comor posted to Hotel General Manager, Ripon Road, Harrogate, North Yorkshire, HG1 2JD. If you would like more information please call 01423 504005.

NIGHT PORTER - CAIRN HOTEL, HARROGATE

Cairn Hotel, Harrogate

NIGHT PORTER – PART TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Cairn Hotel part of the Strathmore Hotels Group. We are looking for a night porter who is reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

  • Cleaning of all public lounge areas and public toilets.
  • Serving drinks and sandwiches throughout the night when ordered.
  • Morning luggage collection for departing coaches.
  • Regular security checks of the entire hotel, inside and out, on each shift.
  • Responsible for meeting room set ups.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to cairnmanager@strathmorehotels.comor posted to Hotel General Manager, Ripon Road, Harrogate, North Yorkshire, HG1 2JD. If you would like more information please call 01423 504005.

ROOM ATTENDANT - CAIRN HOTEL, HARROGATE

Cairn Hotel, Harrogate

ROOM ATTENDANT – PART TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Cairn Hotel part of the Strathmore Hotels Group. We are looking for room attendants who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

  • Thoroughly clean all bedrooms and bathrooms as per check lists ensuring that all necessary sundry items linen and towels are in the room and in good condition.
  • Ensure that all areas are cleaned and maintained to the standards expected.
  • Keep corridors clear of linen, towels, rubbish, room service trays and other articles.
  • Check that all items supplied from the linen room / stores are to the quality demanded and to advise the head housekeeper of any discrepancies.
  • Have a full working knowledge of all equipment and chemicals
  • Be aware of costs and expenditure and to avoid unnecessary wastage
  • Ensure that all bedroom and service equipment is in good working order.
  • Ensure the correct procedure is followed when dealing with lost property.
  • Report any maintenance defects to the Head Housekeeper immediately.
  • Ensure that ‘deep cleaning’ is carried out in all bedrooms as instructed.
  • Observe all Company Rules and Regulations as stated in the staff handbook.
  • Maintain a high standard of personal hygiene and general appearance
  • Observe all Company Fire, Security and Health and Safety Regulations
  • Report any complaints to the Head Housekeeper
  • Maintain excellent guest relations
  • Promote good communication and teamwork within and between departments
  • Participate in any training or career development schemes as recommended.
The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to cairnmanager@strathmorehotels.comor posted to Hotel General Manager, Ripon Road, Harrogate, North Yorkshire, HG1 2JD. If you would like more information please call 01423 504005.

DAY PORTER - CAIRN HOTEL, HARROGATE

CAIRN HOTEL, HARROGATE

JOB DESCRIPTION

PORTER

RESPONSIBLE TO:     Managers

LIAISE WITH:            Duty Manager and Reception staff

JOB PURPOSE:         To be responsible for meeting room set up, presentation and requirements. To serve lounge food and drinks to our guests. To serve guests their room service requirements and help with their luggage. To help in the restaurant and bar, as required

DUTIES AND RESPONSIBILITIES

Service / Product Standards

  1. To work to the agreed hotel standard in line with hotel and guest expectations and reflect the requirements made by your department through the duties you perform.
  2. Check the function board carefully at the start of each shift and prioritise your work accordingly, seeking the Duty Manager’s advice for anything you are not sure of.
  3. Ensure that the presentation and service of lounge, bar and restaurant menu items consistently meet the required standard of service.
  4. Ensure the security of all luggage items.
  5. Conduct security checks of the entire hotel, inside and out, on each shift.
  6. Assist HK with bed stripping etc on busy check in days.
  7. Check public toilets regularly and restock as necessary.
  8. Clean the public areas and meeting rooms as required.
  9. Liaise closely with the Duty Manager and reception staff.
  10. Develop and maintain excellent customer care skills.
  11. Deal with and rectify any minor customer complaints professionally and report all other customer complaints to the Duty Manager in a timely manner.
  12. Pass on all customer comments to the Duty Manager.

Business Issues

  1. Seek out sales opportunities and optimise sales in the lounge, bar and restaurant areas, proactively selling our menus and services.
  2. Develop and maintain excellent customer care skills, encouraging both return and new business.
  3. Ensure correct portion control is maintained and seek the Duty Manager’s advice re. Charges for all non-menu requests or extra portions.
  4. Keep wastage to a minimum, noting down any unavoidable waste, including the reason for it. Pass this information to the Head Chef or Bar Manager during your shift.
  5. Handle cash and operate tills accurately, explaining any discrepancies which may arise.

Communication

  1. To develop and maintain excellent communication with the staff you work with through pre service briefings, department meetings and individual coffee chats.
  2. To meet with the Assistant Manager as required to discuss any operational issues.
  3. To ensure that at all times, all external communication is conducted in a professional and business like manner and upholds the reputation of the Cairn Hotel.

Health and Safety

  1. To comply with all health and safety, COSHH, fire, food safety and company regulations at all times.
  2. To adhere to all our food safety procedures in order to promote the safe and hygienic service of all food and beverage items.
  3. To keep the still room, and any other areas in your care, clean and tidy.

Other Responsibilities

  1. To attend to small maintenance jobs when necessary.
  2. To conduct a light bulb check daily and change any which need to be replaced.
  3. To arrive for work punctually, well groomed and in appropriate uniform.
  4. To conduct yourself in a responsible and professional manner.
  5. To respond positively to all training and development.
  6. To treat all company property with respect.
  7. To keep your area of work clean and tidy at all times.
  8. Any other duties deemed necessary by the management team.

CVs should be sent to cairnmanager@strathmorehotels.comor posted to Hotel General Manager, Ripon Road, Harrogate, North Yorkshire, HG1 2JD. If you would like more information please call 01423 504005.

 

WAITING STAFF - CUMBRIA GRAND, GRANGE-OVER-SANDS

Cumbria Grand, Grange-over-sands

WAITING STAFF – PART/FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Cumbria Grand part of the Strathmore Hotels Group. We are looking for waiting staffs who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

  • To ensure the Restaurant and, when required, other areas are prepared for service
  • To provide a high standard of service being proactive and customer focused
  • To clean, reset and prepare for following business.
  • To ensure good communication within your department and others.
  • To maintain excellent customer relations
  • To handle guest queries and complaints or refer to a senior member of staff
  • To greet and seat guests as required.
  • To follow Restaurant standards of procedure for all tasks
  • To follow Fire, Health and Safety and Security Procedures
  • To requisition and control the necessary stock
  • To enforce a high standard of hygiene in accordance with our legal obligations
  • To promote sales
  • To be of smart appearance wearing uniform as instructed
  • To attend shifts as per your rota
  • To ensure all items are charged correctly.
  • To recommend improvements in services
  • To be actively involved in department meetings
  • To ensure customers are given the highest standards of service at all times
  • Other duties as specified by management to ensure smooth running of the hotel
The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to cumbriamanager@strathmorehotels.com or posted to Hotel General Manager, Lindale Road, Grange-over-sands, Cumbria, LA11 6EN. If you would like more information please call 01595 32331.

COMMIS CHEF - CUMBRIA GRAND, GRANGE-OVER-SANDS

Cumbria Grand, Grange-over-sands

COMMIS CHEF – FULL TIME

  • The ideal candidate will have experience of a busy kitchen.
  • Main duties include the preparation and cooking of breakfasts, bar meals, carvery dinners and wedding and function food.
  • Split and straight shifts including weekends.
  • 40 hour contract working 5 days from 7 per week.
  • Reference required. Live in is available for this position.

CVs should be sent to cumbriamanager@strathmorehotels.com or posted to Hotel General Manager, Lindale Road, Grange-over-sands, Cumbria, LA11 6EN. If you would like more information please call 01595 32331.

ROOM ATTENDANT - NETHYBRIDGE HOTEL, NETHY BRIDGE

HOUSEKEEPING ASSISTANT

NETHYBRIDGE HOTEL

JOB TITLE: HOUSEKEEPING ASSISTANT

DEPARTMENT: HOUSEKEEPING

REPORTS TO: HEAD HOUSEKEEPER

 

MAIN PURPOSE OF THE JOB

To be responsible for cleaning and tidying the hotel bedrooms and public areas. In doing so, you must:

  • Do the domestic work required, including changing the bed linen and cleaning and replenishing the bathroom.
  • Perform deep cleans and any additional cleaning jobs assigned by the Head Housekeeper.
  • Check the general condition of the room and notify the Head Housekeeper/Maintenance of any malfunction or damage.

OTHER RESPONSIBILITIES:

  • Be responsible for the linen and equipment supplied for his or her use.
  • Be responsible for any master keys and always keep them safe.
  • Ensure that brand standards and procedures are applied.
  • Ensure confidentiality and security of guests’ rooms.
  • Store all dirty laundry in line with the company policy.

PERSONNEL RESPONSIBILITIES:

  • Always on time, signing in and out for shifts.
  • Wear clean uniform as provided by the company.
  • Maintain good hygiene standards (shaved, showered, nails cut).
  • Attend all training sessions as required.

HEALTH AND SAFETY RESPONSIBILITIES:

  • Clean all spillages and clear breakages immediately
  • Ensure that you familiarise yourself with and follow all safety rules and procedures in place.
  • Maintain safe working environment by following company Health and Safety rules.
  • Report all potential accidents and make sure that any accidents are recorded in the accident book.
  • Report any Health and Safety issues to your manager/supervisor
  • Take care of your own health and safety and that of your colleagues and customers.
  • Ensure that you understand the Company Fire Drill Procedures and direct Guests to the nearest fire exits and meeting points.
  • Smoke only in designated areas.

CUSTOMER SERVICE

  • Greet guests professionally in a polite and friendly manner.
  • Respond to guest queries and requests.
  • Provide a responsive, helpful and good quality service to internal customers (colleagues)

RELATIONSHIP

  • Establish effective employee relations and maintain highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.
  • Be a good ambassador for the hotel at all times.

OTHER

  • Carry out any other ad-hoc duties as required to meet the needs of the business.

CVs should be sent to nethybridgemanager@strathmorehotels.com or posted to Hotel General Manager, Nethy Bridge, Inverness-shire, PH25 3DP. If you would like more information please call 01479 821203.

GENERAL ASSISTANT - NETHYBRIDGE HOTEL, NETHY BRIDGE

GENERAL ASSISTANT

NETHYBRIDGE HOTEL

JOB TITLE: GENERAL ASSISTANT

DEPARTMENT: FOOD & BEVERAGE & HOUSEKEEPING & KP

REPORTS TO: F&B SUPERVISOR & ASSISTANT MANAGER

 

MAIN PURPOSE OF THE JOB

Serving food and beverages in the restaurant / lounge bar efficiently in a most courteous manner. Carry all duties in accordance with tasks and descriptions with reference to established rules and standards.

To be responsible for cleaning and tidying the hotel bedrooms and public areas. In doing so, you must:

  • Do the domestic work required, including changing the bed linen and cleaning and replenishing the bathroom.
  • Perform deep cleans and any additional cleaning jobs assigned by the Head Housekeeper.
  • Check the general condition of the room and notify the Head Housekeeper/Maintenance of any malfunction or damage.

RESPONSIBILITIES AND MEANS

FOOD & BEVERAGE SERVICE:

  • Serve food and beverages to hotel guests and non-residents
  • Follow correct sequence of service
  • Know menu items and beverages
  • Check guests satisfaction
  • Set up tables in accordance with restaurant standards
  • Clear tables, clean and polish glassware, china ware
  • Maintain cleanliness of working station and still room for smooth operations
  • Replace soiled laundry, count and bag all linen
  • Complete any tasks as listed on departmental checklists

HOUSEKEEPING RESPONSIBILITIES:

  • Be responsible for the linen and equipment supplied for his or her use.
  • Be responsible for any master keys and always keep them safe.
  • Ensure that brand standards and procedures are applied.
  • Ensure confidentiality and security of guests’ rooms.
  • Store all dirty laundry in line with the company policy.

PERSONNEL RESPONSIBILITIES:

  • Always on time, signing in and out for shifts.
  • Wear clean uniform as provided by the company.
  • Maintain good hygiene standards (shaved, showered, nails cut).
  • Attend all training sessions as required

HEALTH AND SAFETY RESPONSIBILITIES:

  • Clean all spillages immediately
  • Ensure that you familiarise yourself with and follow all safety rules and procedures in place.
  • Maintain safe working environment by following company Health and Safety rules.
  • Report all potential accidents and make sure that any accidents are recorded in the accident book.
  • Report any Health and Safety issues to your manager/supervisor
  • Take care of your own health and safety and that of your colleagues and customers.
  • Ensure that you understand the Company Fire Drill Procedures and direct Guests to the nearest fire exits and meeting points.

CUSTOMER SERVICE

  • Greet guests professionally in a polite and friendly manner.
  • Provide a responsive, helpful and good quality service to internal customers (colleagues)

RELATIONSHIP

  • Establish effective employee relations and maintain highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.
  • Be a good ambassador for the hotel at all times.

OTHER

  • Carry out any other ad-hoc duties as required to meet the needs of the business.

CVs should be sent to nethybridgemanager@strathmorehotels.com or posted to Hotel General Manager, Nethy Bridge, Inverness-shire, PH25 3DP. If you would like more information please call 01479 821203.

KITCHEN PORTER - NETHYBRIDGE HOTEL, NETHY BRIDGE

NETHYBRIDGE HOTEL

JOB TITLE: KITCHEN PORTER

DEPARTMENT: KITCHEN

REPORTS TO: HEAD CHEF

MAIN PURPOSE OF THE JOB

The Nethybridge Hotel are looking for a full time member to join our kitchen porter team, you must follow instructions from management and the Head chef and be well presented at all times. You will be responsible for some of the following tasks within your department this list is not exhaustive:

  • Washing crockery and utensils
  • Daily cleaning of kitchen areas
  • Deep cleaning of kitchen equipment
  • Keep stores areas neat and tidy
  • Keep refrigeration and freezers organised as per Head Chef instructions
  • Report any issues to Head Chef
  • Report Health and Safety hazards to Head Chef
  • Communicate effectively with staff
  • Provide support with deliveries
  • All other jobs deemed necessary by head of department or management

Live in can be provided for this position

CVs should be sent to nethybridgemanager@strathmorehotels.com or posted to Hotel General Manager, Nethy Bridge, Inverness-shire, PH25 3DP. If you would like more information please call 01479 821203.

WAITING STAFF - ROYAL HOTEL, OBAN

Royal Hotel, Oban

WAITING STAFF – FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Royal Hotel part of the Strathmore Hotels Group. We are looking for Waiting Staff who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

  • Main Duties and Responsibilities
    • To ensure the Restaurant and, when required, other areas are prepared for service
    • To provide a high standard of service being proactive and customer focused
    • To clean, reset and prepare for following business.
    • To ensure good communication within your department and others.
    • To maintain excellent customer relations
    • To handle guest queries and complaints or refer to a senior member of staff
    • To greet and seat guests as required.
    • To follow Restaurant standards of procedure for all tasks
    • To follow Fire, Health and Safety and Security Procedures
    • To requisition and control the necessary stock
    • To enforce a high standard of hygiene in accordance with our legal obligations
    • To promote sales
    • To be of smart appearance wearing uniform as instructed
    • To attend shifts as per your rota
    • To ensure all items are charged correctly.
    • To recommend improvements in services
    • To be actively involved in department meetings
    • To ensure customers are given the highest standards of service at all times
    • Other duties as specified by management to ensure smooth running of the hotel

    The ideal candidate will ideally have the following attributes; High attention to detail – Excellent communication skills – A professional approach towards your fellow employees as well as the guess – Flexible and a team player – Highly motivated individuals who are reliable, independent and organised

The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to royalobanmanager@strathmorehotels.com or posted to Hotel General Manager, Royal Hotel, Argyll Square, Oban, PA34 4BE. If you would like more information please call 01631 563021.

BAR STAFF - ROYAL HOTEL, OBAN

Royal Hotel, Oban

BAR STAFF – FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Royal Hotel part of the Strathmore Hotels Group. We are looking for Bar Staff who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

  • The service of drinks throughout the Hotel in line with company standards and legal requirements.
  • Ensure the bars and, when required, other areas are prepared for service.
  • Provide a high standard of bar and food service to company requirements.
  • Deliver first class service by being proactive and customer focused.
  • Handle any guest complaints or queries professionally and promptly seeking advice from a manager if required.
  • Ensure a high standard of cleanliness and hygiene within department.
  • Promote products and up sell.
  • Record all breakages and spillages in line with company procedure.
  • Control and rotate stock as instructed.
  • Ensure good communication with the team, management and other departments.
  • Enforce Company Credit Policy and to ensure that all bills are charged correctly.
  • Recommend improvement in services to management.
  • Communicate and discuss effectively at department meetings.
  • Keep all relevant records and paperwork up to date.
  • Ensure and enforce all hotel fire and safety standards and ensure compliance.
  • Ensure a team spirit within your department.
  • Attend training courses as required.
  • Comply with all legal restrictions concerning the sale of alcohol.
  • Other duties as specified by management to ensure the smooth running of the hotel.
The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

  • Uniform provided and meals on duty
  • Live-in accommodation can be provided
  • Discounted food and accommodation in hotel and at other properties within our group
  • Fantastic pension scheme

CVs should be sent to royalobanmanager@strathmorehotels.com or posted to Hotel General Manager, Royal Hotel, Argyll Square, Oban, PA34 4BE. If you would like more information please call 01631 563021.

RECEPTION - ROYAL HOTEL, OBAN

Royal Hotel, Oban

RECEPTION – FULL TIME

LIVE IN AVAILABLE FOR THE RIGHT CANDIDATE.

A fantastic opportunity has arisen for the right candidates to join our team at the Royal Hotel part of the Strathmore Hotels Group. We are looking for Reception Staff who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.

Duties:

* Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

* Directs visitors by maintaining employee and department directories; giving instructions.

* Maintains safe and clean reception area by complying with procedures, rules, and regulations.

* Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

* Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications: Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organisation, Informing Others, Handles Pressure, Phone Skills.

Job Type: Full-time

Job Types: Full-time, Permanent

Salary: £10.00 per hour

CVs should be sent to royalobanmanager@strathmorehotels.com or posted to Hotel General Manager, Royal Hotel, Argyll Square, Oban, PA34 4BE. If you would like more information please call 01631 563021.

GROUP RESERVATIONS OPERATOR - ROYAL HOTEL, OBAN

Royal Hotel, Oban

GROUP RESERVATIONS OPERATOR

Based in The Royal Hotel Oban an exciting position has become available to lead our exceptionally busy internal Group Reservations Department. The position would be Full Time and all year round and comes with the inclusion of a One Bedroom Flat for the correct candidate if required. The salary is very competitive and negotiable.

The job includes some of the following requirements:

  • To take bookings via telephone and email and entering the correct details into the computer system.
  • Update reservations where necessary – either amendments or cancellations.
  • To ensure that all bookers are aware of the hotel policy concerning credit and release times
  • To assist the controlling of business mix and room rates as instructed by General Manager/Management team.
  • Maintain filing system containing all correspondence relating to all reservations taken
  • Ensure procedures are carried out to support best practice
  • Effectively communicate with reception concerning special request booking or last minute changes.
  • Having a strong understanding of Guestline reservation system would be beneficial
  • Experience in managing both individuals and groups enquiries
  • As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
  • Possess a good command of the English language (spoken and written), excellent phone etiquette and communication skills, customer service orientated, computer literate i.e. word and excel.

CVs should be sent to royalobanmanager@strathmorehotels.com  If you would like more information please call 01631 563021.

ROOM ATTENDANT - SALUTATION HOTEL, PERTH

Salutation Hotel, Perth

Room Attendant

The Salutation is an 84 bedroom hotel in Perth city centre. We currently have a vacancy for a room attendant to complete our house keeping team. Hours are 10 am to 3 pm five days from seven. Lunch and uniform are provided.

Duties include the cleaning and servicing of bedrooms, bathrooms and public areas to a consistently high standard. Previous experience is an advantage but not necessary as full training will be given.

The successful applicant will be a cheerful team player with the ability to achieve high standards within set time scales in a busy customer friendly working environment.

CVs should be sent to salutationmanager@strathmorehotels.com or posted to Hotel General Manager, 34 South Street, Perth, PH2 8PH. If you would like more information please call 01738 630066.

SECOND CHEF/SENIOR CHEF DE PARTIE - SALUTATION HOTEL, PERTH

SALUTATION HOTEL

POSITION:    Second Chef / Senior Chef de Partie

RESPONSIBLE TO:  Head Chef

Main Duties and Responsibilities:

  • In the absence of the Head Chef, the effective rostering and control of all kitchen staff to meet business needs and wage budgets.
  • To produce daily menus using local, seasonal produce and to cook and present dishes a high and consistent standard.
  • To order goods to meet the needs of the business through nominated suppliers
  • Delegate tasks and organize the team on a daily basis.
  • To work with the head chef and general manager to plan for future business on a weekly and monthly basis.
  • Manage and motivate a team of up to 12 chefs and kitchen porters.
  • To assist in training and coaching junior chefs to ensure all work within kitchen area is performed consistently and to correct standards.
  • To ensure effective communication within the kitchen and with other departments.
  • To respond to guests requirements and changes in daily business.
  • Upkeep of working areas to a high standard of health and safety reporting any faulty areas or equipment to the manager and ensuring and recording its effective repair.
  • To ensure all accidents / incidents are logged and investigated thoroughly.
  • Correct storage and cooking of food to avoid waste and ensure customer satisfaction.
  • To be fully aware of all policies and procedures with regard to hygiene, fire, health and safety and to be able to activate and control evacuation procedures.
  • To carry out and record all daily/ weekly checks and HASAP procedures.

Other Duties:

  • Work with the Head Chef to create new dishes and update menus regularly
  • In the absence of the Head Chef, attend daily and weekly team meetings.
  • In the absence of the Head Chef, complete, check and hand in weekly timesheets
  • Assist in the Production of monthly food stocks.

The responsibilities in the job description are subject to change and on occasions you may be asked to carry out other tasks or assist in other ways. Full training and support would be given.

CVs should be sent to salutationmanager@strathmorehotels.com or posted to Hotel General Manager, 34 South Street, Perth, PH2 8PH. If you would like more information please call 01738 630066.

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