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CHEF DE PARTIE - ALEXANDRA HOTEL, FORT WILLIAM

Alexandra Hotel, Fort William

CHEF DE PARTIE – FULL TIME

A great opportunity has arisen at the Alexandra Hotel, Fort William within our Kitchen team for the position of Chef de Partie The successful candidate must have a passionate approach to food & quality. You must strive to apply your craft skills and continually develop new ones. A key focus will be on strong team work, and ability to deliver excellence under pressure.

As a team member you will take pride in kitchen hygiene. At least one year experience in a similar position is preferred together with recognised industry qualifications.

Position is permanent with the company.

Main Duties and Responsibilities

Adhere to prescribed standards and maintain a workload rate that is sufficient to ensure the efficient running of the kitchen operation and the avoidance of interruptions to service.
Adhere strictly to Food Hygiene Regulations e.g. temperature records completed correctly, colour-coded chopping boards, raw/cooked food segregation, hand-washing etc.
Ensure that food items are delivered in appropriate packaging and all items are checked and temperature at time of delivery is recorded.
Ensure that food items are stored correctly and stocks rotated and temperature recorded.
Ensure that food items are handled, cooked and served correctly.
Assist other chefs in their section on request.
Establish and use clear lines of communication within the kitchen operation and with Restaurant Staff.
Report all faults or damaged equipment to the Head Chef/Sous Chef in accordance with hotel procedures.
Support all members of the team to achieve and maintain operational standards to the highest possible level in respect of service, hygiene and Health & Safety, and ensure that there is minimal wastage.
Working hours as required to do your job but normally not less than 40 hours per week
Previous experience working within a busy restaurant kitchen or similar environment preferred.
Strong Communication skills in English (verbal, listening, writing)
Knowledge and understanding of current food hygiene regulations.
Standards orientated with an eye for detail.
Pro-active, reliable, team player
Desire to advance skills
Able to work unsupervised.
Strong organisational skills
Good decision making and problem-solving skills

Previous experience is preferred but not essential as full training will be provided. Working 8 hour shifts, five days out of seven. Free Meals on shift and Live In accommodation available if required

Flexible Benefits include

Uniform provided and meals on duty
Live-in accommodation can be provided
Discounted food and accommodation in hotel and at other properties within our group
Fantastic pension scheme

CVs should be sent to alexandramanager@strathmorehotels.com or posted to Hotel General Manager, The Parade, Fort William, PH33 6AZ. If you would like more information please call 01397 702241.

RESTAURANT WAITING STAFF - BEN NEVIS HOTEL, FORT WILLIAM

Ben Nevis Hotel, Fort William

RESTAURANT WAITING STAFF – FULL/PART-TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Ben Nevis Hotel part of the Strathmore Hotels Group. We are looking for enthusiastic and friendly staff to join our waiting team. The role and duties of waiting staff involve:

Main Duties and Responsibilities

To ensure the Restaurant and, when required, other areas are prepared for service
To provide a high standard of service being proactive and customer focused
To clean, reset and prepare for following business.
To ensure good communication within your department and others.
To maintain excellent customer relations
To handle guest queries and complaints or refer to a senior member of staff
To greet and seat guests as required.
To follow Restaurant standards of procedure for all tasks
To follow Fire, Health and Safety and Security Procedures
To requisition and control the necessary stock
To enforce a high standard of hygiene in accordance with our legal obligations
To promote sales
To be of smart appearance wearing uniform as instructed
To attend shifts as per your rota
To ensure all items are charged correctly.
To recommend improvements in services
To be actively involved in department meetings
To ensure customers are given the highest standards of service at all times
Other duties as specified by management to ensure smooth running of the hotel

Flexible Benefits include

Uniform provided and meals on duty
Live-in accommodation can be provided
Discounted food and accommodation in hotel and at other properties within our group
Fantastic pension scheme

CVs should be sent tobennevismanager@strathmorehotels.com or post to Hotel General Manager, Ben Nevis Hotel, North Road, Fort William, PH33 6TG. If you would like more information please call 01397 702331.

EVENTS CO-ORDINATOR - BEN NEVIS HOTEL, FORT WILLIAM

Ben Nevis Hotel, Fort William

Events Co-Ordinator

A fantastic opportunity has arisen for the right candidates to join our team at the Ben Nevis Hotel & Leisure Club part of the Strathmore Hotels Group.

Main Duties and Responsibilities

To take and action all enquiries in relation to selling the hotels facilities
To quote appropriately for facilities and menus ensuring a good conversion rate while maintaining a good profit margin.
To meet potential clients, issue information and conduct show rounds as required.
To quote for and source external services as required.
To consult with the Head Chef concerning any special diets or allergen information.
To process all details, file all correspondence, confirm with the client and produce a business sheet for each event weekly in advance
To ensure payment is taken in advance or correctly authorised for invoice.
To produce a business forecast on regular basis giving advance notice of busy periods and large events to ensure appropriate staffing and equipment.
To encourage and promote new business and repeat business
To immediately report any maintenance issues or faulty equipment to maintenance, or contact service engineers to ensure its effective repair.
To anticipate and meet guests requirements as much as possible
To liaise with heads of department daily at the 10.30 meeting and weekly on a Friday to ensure all details are communicated and understood.
To communicate with the duty manager on a daily basis with full and final event details.
To ensure all accidents / incidents are logged and investigated thoroughly.
To deal with any customer issues immediately and ensure follow up.
To ensure that any legislation regarding the legal operating of the hotel is strictly adhered to.
To be fully aware of all policies and procedures with regard to hygiene, fire, health and safety and to be able to activate and control evacuation procedures.
To inform and update Head Office of all events.
Any other duties as directed by the deputy or general manager.

SALES

Develop and improve on methods to maximise sales in relation to:-
Brochures, flyers and special offers
Repeat business
New business incentives
e-shots
Wedding fayres
Identify and action quiet periods
Keep regular contact with current clients

FINANCIAL

To set rates in conjunction with the General Manager to maximising profit while remaining competitive.
To secure deposits as required
To record and control monies received accurately
To action any outstanding debt
To set menu pricing in conjunction with the Head Chef.
To ensure clear communication of charges and payment terms on business sheets

Flexible Benefits include

Uniform provided and meals on duty
Live-in accommodation can be provided
Discounted food and accommodation in hotel and at other properties within our group
Fantastic pension scheme

CVs should be sent to bennevismanager@strathmorehotels.com If you would like more information please call 01397 702331

ROOM ATTENDANTS - BEN NEVIS HOTEL, FORT WILLIAM

Ben Nevis Hotel, Fort William

ROOM ATTENDANTS – FULL/PART-TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Ben Nevis Hotel & Leisure Club part of the Strathmore Hotels Group. We are looking for room attendants who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

Thoroughly clean all bedrooms and bathrooms as per check lists ensuring that all necessary sundry items linen and towels are in the room and in good condition.
Ensure that all areas are cleaned and maintained to the standards expected.
Keep corridors clear of linen, towels, rubbish, room service trays and other articles.
Check that all items supplied from the linen room / stores are to the quality demanded and to advise the head housekeeper of any discrepancies.
Have a full working knowledge of all equipment and chemicals
Be aware of costs and expenditure and to avoid unnecessary wastage
Ensure that all bedroom and service equipment is in good working order.
Ensure the correct procedure is followed when dealing with lost property.
Report any maintenance defects to the Head Housekeeper immediately.
Ensure that ‘deep cleaning’ is carried out in all bedrooms as instructed.
Observe all Company Rules and Regulations as stated in the staff handbook.
Maintain a high standard of personal hygiene and general appearance
Observe all Company Fire, Security and Health and Safety Regulations
Report any complaints to the Head Housekeeper
Maintain excellent guest relations
Promote good communication and teamwork within and between departments
Participate in any training or career development schemes as recommended.

The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

Uniform provided and meals on duty
Live-in accommodation can be provided
Discounted food and accommodation in hotel and at other properties within our group
Fantastic pension scheme

CVs should be sent to bennevismanager@strathmorehotels.com

If you would like more information please call 01397 702331

ASSISTANT MANAGER - BEN NEVIS HOTEL, FORT WILLIAM

Ben Nevis Hotel, Fort William

ASSISTANT MANAGER

The Ben Nevis Hotel and Leisure Club are currently recruiting for an Assistant Manager to join our team. Ideally the successful candidate will have experience within a similar role in a busy hotel environment, although training will be provided. The successful candidate will be responsible for but not limited to the following:

* Manage a team of front of house staff to deliver excellent customer service, including training of new recruits and ensuring all training needs are up to date.

* Ensure all health and safety standards are enforced and any issues reported and addressed.

* Responsible for quality assurance of the food and drink products served to our guests

* Addressing guest queries in line with hotel guidelines

* Provide quality, friendly and efficient guest services to our visitors.

* Provide clear and fair leadership for all team members.

* Responsible for ensuring that all staff are adhering to policies and procedures in place

* Assisting staff during service as and when required

* Being responsible for the coordination and planning of events

* Assisting the GM with the day to day operations of the hotel as and when required

Benefits:

Discounted or free food
Employee discount
Gym membership
On-site parking

Schedule:

10 hour shift
8 hour shift
Day shift
Holidays
Monday to Friday
Weekend availability

Supplemental pay types:

Tips

CVs should be sent tobennevismanager@strathmorehotels.com If you would like more information please call 01397 702331.

FOOD & BEVERAGE MANAGER

POSITION: Food and Beverage Manager

SHIFT PATTERNS: Varied between 7am and 11pm

RESPONSIBLE TO: General Manager

Scope and Purpose:
To oversee the food and beverage operations of the hotel/restaurant, ensuring the highest standards of service, quality, and profitability are achieved. The Food and Beverage Manager is responsible for leading and motivating the F&B team, managing budgets, maintaining supplier relationships, ensuring compliance with health and safety regulations, and enhancing the overall guest experience through exceptional dining and service standards.

Main Duties and Responsibilities

Lead, train, and support the food and beverage team, ensuring consistent delivery of high-quality service and adherence to company standards.
Oversee daily operations of restaurants, bars, room service, and banqueting/events, ensuring efficiency and smooth service.
• Develop and implement strategies to maximize revenue, control costs, and achieve financial targets.
• Manage stock levels, purchasing, and supplier relationships to ensure cost-effectiveness and quality control.
• Monitor food and beverage quality, presentation, and service, ensuring guest satisfaction and compliance with brand standards.
• Ensure compliance with all food hygiene, health and safety, licensing, and fire regulations.
• Prepare and analyse financial reports including budgets, forecasts, and variance reports, recommending corrective actions where needed.
• Develop menus and beverage lists in collaboration with chefs and suppliers, ensuring innovation, variety, and profitability.
• Handle guest feedback, complaints, and special requests promptly and professionally.
• Ensure staff comply with uniform, grooming, and customer service expectations at all times.
• Support recruitment, induction, training, and ongoing development of the food and beverage team.
• Liaise effectively with other departments (Kitchen, Events, Front Office, Housekeeping) to ensure excellent guest experience.
• Oversee event operations including weddings, conferences, and banquets, ensuring high standards and smooth delivery.
• Maintain accurate records of stock, wastage, payroll, and departmental performance.
• Implement marketing and promotional initiatives to drive sales and improve guest engagement.
• Lead by example in customer service, teamwork, and problem-solving, ensuring a positive and productive work environment.
Take responsibility for wedding day operations including being master of ceremonies in General Managers absence.

The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Please email your CV to benwyvismanager@strathmorehotels.com

ROOM ATTENDANT - CAIRN HOTEL, HARROGATE

Cairn Hotel, Harrogate

ROOM ATTENDANT – PART TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Cairn Hotel part of the Strathmore Hotels Group. We are looking for room attendants who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

Thoroughly clean all bedrooms and bathrooms as per check lists ensuring that all necessary sundry items linen and towels are in the room and in good condition.
Ensure that all areas are cleaned and maintained to the standards expected.
Keep corridors clear of linen, towels, rubbish, room service trays and other articles.
Check that all items supplied from the linen room / stores are to the quality demanded and to advise the head housekeeper of any discrepancies.
Have a full working knowledge of all equipment and chemicals
Be aware of costs and expenditure and to avoid unnecessary wastage
Ensure that all bedroom and service equipment is in good working order.
Ensure the correct procedure is followed when dealing with lost property.
Report any maintenance defects to the Head Housekeeper immediately.
Ensure that ‘deep cleaning’ is carried out in all bedrooms as instructed.
Observe all Company Rules and Regulations as stated in the staff handbook.
Maintain a high standard of personal hygiene and general appearance
Observe all Company Fire, Security and Health and Safety Regulations
Report any complaints to the Head Housekeeper
Maintain excellent guest relations
Promote good communication and teamwork within and between departments
Participate in any training or career development schemes as recommended.

The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

Uniform provided and meals on duty
Live-in accommodation can be provided
Discounted food and accommodation in hotel and at other properties within our group
Fantastic pension scheme

CVs should be sent to cairnmanager@strathmorehotels.comor posted to Hotel General Manager, Ripon Road, Harrogate, North Yorkshire, HG1 2JD. If you would like more information please call 01423 504005.

MAINTENANCE ASSISTANT - CAIRN HOTEL, HARROGATE

Cairn Hotel, Harrogate

Maintenance Assistant

RESPONSIBLE TO: General Manager, Senior Management and Maintenance Manager

RESPONSIBLE FOR: Assisting with the maintenance of the building and the annex.

MAIN PURPOSE OF THE JOB:
To carry out works required to repair, maintain and improve the building and facilities within the
designated area of The Cairn Hotel in order to ensure that we provide an excellent customer
experience at all times.

DUTIES AND RESPONSIBILITIES
1. Arrive for work punctually, well-groomed and in the correct uniform.
2. Comply with all health and safety, COSHH, fire and company regulations at all times.
3. Attend relevant training.
4. Check the maintenance book at regular intervals; prioritise and complete the work on a daily
basis whenever possible.
5. Test the fire alarm on a weekly basis.
6. Ensure that all efforts is made to repair faults to rooms without delay to avoid any
inconvenience to guests
7. Develop a good working relationship with our outside contractors.
8. Ask the Duty Managers to authorise outside help in an emergency.
9. Inspect the outside of the building once a week.
10. Conduct the fire extinguisher and call points check once a week on the ground floor,
basement and outside buildings
11. Check biomass/boiler on daily basis.
12. Follow instructions how to clean biomass.
13. Do regular checks on legionella and outdoor lights.
14. Conduct a public area light bulb check once a week
15. Be polite and helpful to guests and staff at all times.
16. Any other duties deemed necessary by the maintenance and hotel management.

Salary: Dependant on experience

CVs should be sent to cairnmanager@strathmorehotels.com or posted to Hotel General Manager, Ripon Road, Harrogate, North Yorkshire, HG1 2JD. If you would like more information please call 01423 504005.

KITCHEN PORTER - CAIRN HOTEL, HARROGATE

Cairn Hotel, Harrogate

KITCHEN PORTER – FULL TIME

RESPONSIBLE TO: Head Chef and Sous Chef

LIAISE WITH: All Kitchen staff

JOB PURPOSE: To wash up and store the crockery, cutlery, utensils and pots to the required standard. To keep the kitchen and basement areas clean and tidy at all times, including removal of all rubbish regularly.

DUTIES AND RESPONSIBILITIES

Service / Product Standards

To work to agreed hotel standards in line with hotel and guest expectations and, through the duties you perform, reflect the requirements of your department.
To use safe and hygienic systems of work as per our “Cook Safe” procedures and the Standards of Performance Manual.

Cost Control and Storage

To help the chefs control costs through efficient use of cleaning products and economical preparation of any foods you may be asked to help prepare.
To store goods correctly, ensuring the oldest stock is readily available to be used first – “FIFO”.
To store fresh produce as quickly as possible after delivery in the correct storage facilities i.e. the correct fridge or freezer

Communication

To develop and maintain excellent communication with the kitchen staff through your attendance at briefings, department meetings and individual coffee chats.
To maintain good communication and co-operation with all other hotel staff.
To ensure that at all times, all external communication is conducted in a professional manner and upholds the reputation of the Cairn Hotel.
To develop and maintain excellent customer care skills.

Health and Safety

To comply with all health and safety, COSHH, fire, food safety and

company regulations at all times.

To comply with our HACCP system at all times through safe systems of

work and completing the checks in place and all relevant paperwork.

Other Responsibilities

To arrive for work punctually, well groomed and in appropriate uniform.
To conduct yourself in a responsible and professional manner.
To work closely with your colleagues, notifying senior chefs of any problems.
To respond positively to all training and development.
To treat all company property with respect.
Any other duties deemed necessary by the management team.

Flexible Benefits include

Uniform provided and meals on duty
Live-in accommodation can be provided
Discounted food and accommodation in hotel and at other properties within our group
Fantastic pension scheme

CVs should be sent to cairnmanager@strathmorehotels.com

CARVERY/COMMIS CHEF - CAIRN HOTEL, HARROGATE

JOB DESCRIPTION

Carvery/Commis Chef

RESPONSIBLE TO: Head Chef, Sous Chef & Chef de parties

LIAISE WITH: Head Chef and Sous Chef, Restaurant, Bar and Lounge

JOB PURPOSE: To run smaller sections (ie Larder, Desserts, carvery and Breakfast) as required and to prepare food to the required standards of quality, presentation and food safety.

DUTIES AND RESPONSIBILITIES

Section Responsibilities

To run your section to the agreed standard, as per S.O.P. manual.
To ensure the Head Chef is aware of all section purchasing requirements
To report any equipment problems.
To ensure each section is managed to the correct Food Safety standards.
To ensure stock rotation in all food storage areas.
To ensure you keep your section to the hotels cleaning standard at all times.

Service / Product Standards

To work to the agreed hotel standard in line with hotel and guest expectations and reflect the requirements made by your department through the duties you perform.
Ensure that the presentation and service of lounge, restaurant and function menu items consistently meet the required standard of service.
Develop and maintain excellent customer care skills.
Deal with and rectify any minor customer complaints professionally report all these customer
Complaints to the Head / Sous Chef and Duty Manager as soon as possible.
Pass on all customer comments promptly to the Head Chef / Duty Manager

Cost Control

Help to achieve gross profit targets through: –
1. Maintaining correct portion control in all food operations.
2. Ensuring minimum wastage through correct production techniques
3. Practising excellent stock control – check deliveries are as ordered, stock is rotated and security of stock is maintained; communicate any discrepancies promptly to the Head or Sous Chef

Business Issues

Seek out sales opportunities and optimise sales in the lounge, restaurant and bar areas, proactively selling our menus.
Develop and maintain excellent customer care skills, encouraging both return and new business.
Ensure correct portion control is maintained and seek the Head/Sous Chef’s or Duty Manager’s advice re. Charges for all non menu requests or extra portions.

Communication

To develop and maintain excellent communication with the staff you work with through pre service briefings, department meetings and individual coffee chats.
To maintain positive, daily communication with the restaurant staff and management.
To ensure that at all times, all external communication is conducted in a professional and business like manner and upholds the reputation of the Cairn Hotel.

Health and Safety

To comply with all health and safety, COSHH, fire, food safety and company regulations at all times.
To adhere to all aspects of our HACCP system (“Cook Safe”)
To keep your area of work, and check other areas of the kitchen are kept clean and tidy at all times.

Other Responsibilities

To arrive for work punctually, well groomed and in appropriate clean uniform.
To behave in a manner appropriate to your position and recognise your responsibilities towards your department and colleagues.
To respond positively to all training and development.
To treat all company property with respect.
To perform chef de garde duties as required.
Any other duties deemed necessary by the management team.

Salary: Dependant on experience

CVs should be sent to cairnmanager@strathmorehotels.com or posted to Hotel General Manager, Ripon Road, Harrogate, North Yorkshire, HG1 2JD. If you would like more information please call 01423 504005.

ROOM ATTENDANT - NETHYBRIDGE HOTEL, NETHY BRIDGE

HOUSEKEEPING ASSISTANT

NETHYBRIDGE HOTEL

JOB TITLE: HOUSEKEEPING ASSISTANT

DEPARTMENT: HOUSEKEEPING

REPORTS TO: HEAD HOUSEKEEPER

MAIN PURPOSE OF THE JOB

To be responsible for cleaning and tidying the hotel bedrooms and public areas. In doing so, you must:

Do the domestic work required, including changing the bed linen and cleaning and replenishing the bathroom.
Perform deep cleans and any additional cleaning jobs assigned by the Head Housekeeper.
Check the general condition of the room and notify the Head Housekeeper/Maintenance of any malfunction or damage.

OTHER RESPONSIBILITIES:

Be responsible for the linen and equipment supplied for his or her use.
Be responsible for any master keys and always keep them safe.
Ensure that brand standards and procedures are applied.
Ensure confidentiality and security of guests’ rooms.
Store all dirty laundry in line with the company policy.

PERSONNEL RESPONSIBILITIES:

Always on time, signing in and out for shifts.
Wear clean uniform as provided by the company.
Maintain good hygiene standards (shaved, showered, nails cut).
Attend all training sessions as required.

HEALTH AND SAFETY RESPONSIBILITIES:

Clean all spillages and clear breakages immediately
Ensure that you familiarise yourself with and follow all safety rules and procedures in place.
Maintain safe working environment by following company Health and Safety rules.
Report all potential accidents and make sure that any accidents are recorded in the accident book.
Report any Health and Safety issues to your manager/supervisor
Take care of your own health and safety and that of your colleagues and customers.
Ensure that you understand the Company Fire Drill Procedures and direct Guests to the nearest fire exits and meeting points.
Smoke only in designated areas.

CUSTOMER SERVICE

Greet guests professionally in a polite and friendly manner.
Respond to guest queries and requests.
Provide a responsive, helpful and good quality service to internal customers (colleagues)

RELATIONSHIP

Establish effective employee relations and maintain highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.
Be a good ambassador for the hotel at all times.

OTHER

Carry out any other ad-hoc duties as required to meet the needs of the business.

CVs should be sent to nethybridgemanager@strathmorehotels.com or posted to Hotel General Manager, Nethy Bridge, Inverness-shire, PH25 3DP. If you would like more information please call 01479 821203.

GENERAL ASSISTANT - NETHYBRIDGE HOTEL, NETHY BRIDGE

GENERAL ASSISTANT

NETHYBRIDGE HOTEL

JOB TITLE: GENERAL ASSISTANT

DEPARTMENT: FOOD & BEVERAGE & HOUSEKEEPING & KP

REPORTS TO: F&B SUPERVISOR & ASSISTANT MANAGER

MAIN PURPOSE OF THE JOB

Serving food and beverages in the restaurant / lounge bar efficiently in a most courteous manner. Carry all duties in accordance with tasks and descriptions with reference to established rules and standards.

To be responsible for cleaning and tidying the hotel bedrooms and public areas. In doing so, you must:

Do the domestic work required, including changing the bed linen and cleaning and replenishing the bathroom.
Perform deep cleans and any additional cleaning jobs assigned by the Head Housekeeper.
Check the general condition of the room and notify the Head Housekeeper/Maintenance of any malfunction or damage.

RESPONSIBILITIES AND MEANS

FOOD & BEVERAGE SERVICE:

Serve food and beverages to hotel guests and non-residents
Follow correct sequence of service
Know menu items and beverages
Check guests satisfaction
Set up tables in accordance with restaurant standards
Clear tables, clean and polish glassware, china ware
Maintain cleanliness of working station and still room for smooth operations
Replace soiled laundry, count and bag all linen
Complete any tasks as listed on departmental checklists

HOUSEKEEPING RESPONSIBILITIES:

Be responsible for the linen and equipment supplied for his or her use.
Be responsible for any master keys and always keep them safe.
Ensure that brand standards and procedures are applied.
Ensure confidentiality and security of guests’ rooms.
Store all dirty laundry in line with the company policy.

PERSONNEL RESPONSIBILITIES:

Always on time, signing in and out for shifts.
Wear clean uniform as provided by the company.
Maintain good hygiene standards (shaved, showered, nails cut).
Attend all training sessions as required

HEALTH AND SAFETY RESPONSIBILITIES:

Clean all spillages immediately
Ensure that you familiarise yourself with and follow all safety rules and procedures in place.
Maintain safe working environment by following company Health and Safety rules.
Report all potential accidents and make sure that any accidents are recorded in the accident book.
Report any Health and Safety issues to your manager/supervisor
Take care of your own health and safety and that of your colleagues and customers.
Ensure that you understand the Company Fire Drill Procedures and direct Guests to the nearest fire exits and meeting points.

CUSTOMER SERVICE

Greet guests professionally in a polite and friendly manner.
Provide a responsive, helpful and good quality service to internal customers (colleagues)

RELATIONSHIP

Establish effective employee relations and maintain highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.
Be a good ambassador for the hotel at all times.

OTHER

Carry out any other ad-hoc duties as required to meet the needs of the business.

CVs should be sent to nethybridgemanager@strathmorehotels.com or posted to Hotel General Manager, Nethy Bridge, Inverness-shire, PH25 3DP. If you would like more information please call 01479 821203.

KITCHEN PORTER - NETHYBRIDGE HOTEL, NETHY BRIDGE

NETHYBRIDGE HOTEL

JOB TITLE: KITCHEN PORTER

DEPARTMENT: KITCHEN

REPORTS TO: HEAD CHEF

MAIN PURPOSE OF THE JOB

The Nethybridge Hotel are looking for a full time member to join our kitchen porter team, you must follow instructions from management and the Head chef and be well presented at all times. You will be responsible for some of the following tasks within your department this list is not exhaustive:

Washing crockery and utensils
Daily cleaning of kitchen areas
Deep cleaning of kitchen equipment
Keep stores areas neat and tidy
Keep refrigeration and freezers organised as per Head Chef instructions
Report any issues to Head Chef
Report Health and Safety hazards to Head Chef
Communicate effectively with staff
Provide support with deliveries
All other jobs deemed necessary by head of department or management

Live in can be provided for this position

CVs should be sent to nethybridgemanager@strathmorehotels.com or posted to Hotel General Manager, Nethy Bridge, Inverness-shire, PH25 3DP. If you would like more information please call 01479 821203.

CHEF DE PARTIE - ROYAL HOTEL, OBAN

Royal Hotel, Oban

CHEF DE PARTIE – FULL TIME (LIVE IN AVAILABLE)

Chef De Partie – LIVE IN AVAILABLE

Join our team as a Chef De Partie and play a vital role in our kitchen operations. As a Chef De Partie, you will be responsible for meal preparation, ensuring food safety standards, and contributing to the culinary excellence of our Food and Beverage Areas. You will work closely with the kitchen team to deliver high-quality dishes to our guests.

Duties:
– Execute meal preparation tasks according to recipes and guidelines
– Maintain cleanliness and organization in the kitchen area
– Adhere to food safety protocols and regulations
– Collaborate with the culinary team to ensure smooth kitchen operations
– Assist in inventory management and stock rotation
– Contribute creative ideas to enhance menu offerings
– Follow proper cooking techniques and presentation standards

Experience:
To excel in this role, you should have experience in a restaurant or kitchen environment. Familiarity with culinary terminology, food preparation techniques, and cooking methods is essential. A background in meal preparation, cooking, and kitchen operations is preferred.

Requirements:
– Previous experience in a restaurant or kitchen setting
– Knowledge of meal preparation, food safety, and culinary practices
– Ability to work efficiently in a fast-paced environment
– Strong attention to detail and organizational skills
– Team player with excellent communication abilities

If you are passionate about cooking, enjoy working in a dynamic kitchen environment, and strive for culinary excellence, we invite you to apply for the chef de partie position with us. Join our team for an opportunity to showcase your skills, grow professionally, and be part of a vibrant Kitchen team dedicated to delivering exceptional dining experiences. Apply now to embark on an exciting culinary journey with us!

Flexible Benefits include:

Uniform provided and meals on duty
Live-in accommodation can be provided
Discounted food and accommodation in hotel and at other properties within our group
Fantastic pension scheme

Schedule:

10 hour shift
8 hour shift
Day shift
Night shift
Weekend availability
Split shifts

CVs should be sent to royalobanmanager@strathmorehotels.com

If you would like more information please call 01631 563021

FOOD & BEVERAGE SERVER - ROYAL HOTEL, OBAN

Royal Hotel, Oban

Food and Beverage Server – FULL TIME

A fantastic opportunity has arisen for the right candidates to join our team at the Royal Hotel part of the Strathmore Hotels Group. We are looking for Food and Beverage for Our Bars and Restaurants. We are looking for Staff who are reliable and dependable, takes pride in the presentation of their working environments and themselves.

Main Duties and Responsibilities

The service of drinks throughout the Hotel in line with company standards and legal requirements.
Ensure the bars and restaurants, when required, other areas are prepared for service.
Provide a high standard of bar and food service to company requirements.
Deliver first class service by being proactive and customer focused.
Handle any guest complaints or queries professionally and promptly seeking advice from a manager if required.
Ensure a high standard of cleanliness and hygiene within department.
Promote products and up sell.
Record all breakages and spillages in line with company procedure.
Control and rotate stock as instructed.
Ensure good communication with the team, management and other departments.
Enforce Company Credit Policy and to ensure that all bills are charged correctly.
Recommend improvement in services to management.
Communicate and discuss effectively at department meetings.
Keep all relevant records and paperwork up to date.
Ensure and enforce all hotel fire and safety standards and ensure compliance.
Ensure a team spirit within your department.
Attend training courses as required.
Comply with all legal restrictions concerning the sale of alcohol.
Other duties as specified by management to ensure the smooth running of the hotel.

The responsibilities in your Job Description are not exhaustive and are subject to change according to business requirements. On occasions you may be asked to assist in other departments or complete other tasks, full training and assistance would be given.

Flexible Benefits include

Uniform provided and meals on duty
Discounted food and accommodation in hotel and at other properties within our group
Fantastic pension scheme

CVs should be sent to royalobanmanager@strathmorehotels.com or posted to Hotel General Manager, Royal Hotel, Argyll Square, Oban, PA34 4BE. If you would like more information please call 01631 563021.

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